Customer Ratings & Reviews

Just recently installed this thermostst the app for it could be better but it works and the touchscreen isnt as responsive as i would like

Was very clumsy to use. It is very simple compared to a Nest but also is clumsy to operate compared to Nest Thermostats I have used in the past and the price reflects that's.

I have three and love the brand would recommend to my family and friends

It’s alright but the screen could be better. The unit is bright but other then that it’s just ok

I was so excited to put this up in my condo, then I got it open and 3 of the little panel plastic pieces in the back just popped off and broke. I spent hours trying to figure out how to install this with no C wire in my old thermostat. Then it didn't even work when I put it in. Do your research. If you have no C wire option, don't buy this.

Love the color changing aspect and the graphics. The best part is being able to control it away from home linked with my other smart devices.

Overall good product. Set up was a bit difficult. Took several times before WiFi would connect. Once connected it worked well with no issues to date. App is great.

This is the 4th Honeywell product I have owned but the worst. Came home last Sunday to a 85 degree house on a 72 setting. Had to throw fuse to get it to stop running. No response. Reset and ran for 6 days before same problem. Now broke the next day. BB to replace but not sure I want it replaced. I think this series of HW thermostats have major problems. May have to go back to old manual thermostat here that worked for 10 years with no problem. Disappointed in HW.

We got this because we wanted to update our old out of date 60’s thermostat. We have oil baseboard heat with summer/ winter hookup & no A/C. The box said it was compatible with pretty much all types of heat except electric baseboard. When we took our old thermostat out there was no C wire, which is absolutely necessary to connect so we were unable to use it in the house . The system must be heat & air not an old oil set up. Fortunately our garage/ rec room has a heat pump/ AC so we were able to connect it in our rec room. The installation was quick & easy about 1 hr. Take a picture of your wiring before you remove the old thermostat. There are quite a few background color choices to match any decor. Setup was also easy, if you follow the on screen prompts it pretty much guides you through the set up. You can schedule different temperatures for days of the week and hours of the day. WiFi connection was another story, I was able to connect & then lost signal & couldn’t reconnect, you can not set up online unless you are connected to WiFi. I rebooted the router and was then able to connect, so far, so good. The app allows you to control the thermostat from your phone or iPad. Connecting to the app was easy also. Overall this is a very nice looking thermostat which stays lit all the time & it’s easy to read, displaying indoor temperature, heat or A/C setting, outdoor temp & humidity level in room. I’m so glad we were able to use it!

works perfect without wifi connected, with wifi connected at time it works at time it doesn't. I am using it without wifi connected.

My setup did not have the power lead. So it became a nightmare to hook up this unit. I had to call HVAC people and they wanted more money than this unit would have saved us in 100 years.

Lasted about a year before having issues. The corresponding app is not much help either

Its ok, can not program for both heat and cool. But still a good thermostat

i’m thinking of getting a programmable thermostat but need to know if any can b wired with 4 wires. I haven’t received my refund or my $99 I paid to have geeks install. They promised both. When i get the money i will give 5 stars to Best Buy. When i returned they said it would take a few days to appear on credit card. It’s been a week

Overall a really good thermostat. No issues with it.

I believe this is a good thermostat but it not for me. It only blow out AC no heat. I got the Nest and it working fine

Had issues using and setting this product up. Didn't work with some AC units.

OK for a smart thermostat. It is a little clunky to use. The web interface is easier than the device panel.

i had to return unit id does not accept batteries just c wire. had to return and got a emerson sensi.

Did not get a good unit. The faceplate did not work and had to return it.