Customer Ratings & Reviews
- Model:
- BH53020
- SKU:
- 6333847
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the IMPULSE Cordless Stick Vacuum's lightweight design and ease of use as significant advantages. Many also praise its long battery life and the performance it delivers for its price point. However, a recurring negative comment centers on the vacuum's suction power and noise level during operation. Some users also reported issues with clogging.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Suction
Made a mistake buying this
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enought suction power with the whole attachment. Did not work for too long. Would not recommend for others to buy.
No, I would not recommend this to a friend - Cons mentioned:Suction
No Suction
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has barely any suction even with boost mode on and gets clogged easily. It will just push or kick dirt around and not vacuum it up.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello DanW,
Thank you for your feedback on the Hoover IMPULSE Cordless Stick Vacuum. We would like to improve your experience with this unit and are here to help! Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours). If the listed troubleshoot does not correct the issue, please contact us directly at [email protected] with reference to this review and model number. Thank you!
Matt – Hoover Team
VACCUM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GOOD PRODUCT I LOVE IT GOOD PRICE. GOOD PRICE.
I would recommend this to a friendgreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great love it for the price cant be beat a god send
I would recommend this to a friendGreat portable Unit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, perfect for hardward floors and area rugs.
I would recommend this to a friendWorks great.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not sure of the design but ifs working pretty well.
I would recommend this to a friendAm happy with my product and it delivered on time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great product. Work good in carpet and floors
I would recommend this to a friend- Cons mentioned:Suction
Terrible!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 0 stars if I could. Has the suction of a childs vacuum. It's terrible. I returned it
No, I would not recommend this to a friend Lousy on pet hair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharing a house with two cats means this has to be run daily. And every day I had to take it apart and unclog it. Don’t recommend.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello FreddiesDad,
Thank you for the feedback on the Hoover Impulse Cordless Stick Vacuum. We apologize that you have been experiencing some clogging issues with this unit, but we are here to help! In order to best assist you and provide additional troubleshooting, please contact us directly at [email protected] with reference to this review and model number. Thank you!
Matt - Hoover Team
Not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has this vacuum a week. Worked awesome then just stopped. I don’t know what happened but returned it and went with the Dyson.
No, I would not recommend this to a friend- Cons mentioned:Clogging
Wish I could return it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could return it. Every time I turn around the thing is getting clogged up
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi Aroberson7783, thank you for reviewing the Hoover IMPULSE Bagless Cordless Handheld/Stick Vacuum. We are here to help! Please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team
Returned for a different model
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item as it needs to be mounted or lean up on the charger
No, I would not recommend this to a friendHOOVER IMPULSE VACCAUM
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'M VERY DISAPPOINTED THAT MY ONLINE PURCHASE WASN'T GIVEN ME THE TIME TO RETURN THIS ITEM ARRIVED ON JANUARY 5TH I WAS TOLD IT COULDN'T BE RETURNED AFTER JANUARY 20TH!!!!! WHY IS THAT I SHOULD HAVE BEEN GIVEN THE 30 DAYS!!!! SO I SHOULD HAVE UNTIL FEBRUARY 5TH TO RETURN SAID ITEM
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello DebbieDoll2,
Thank you for your feedback on the Hoover IMPULSE Cordless Stick Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
Matt – Hoover Team
Underwhelmed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have bought a Dyson, but I went the slightly cheaper route.
No, I would not recommend this to a friendHorrible quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month of light weekly use and broken, non functional.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Papitin25,
Thank you for your feedback on the Hoover Impulse Cordless Stick Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you!
Matt – Hoover Team
I was denied the pick for cameras so canceled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad service I had a business account and came to pick two items was given the vacum cleaner but denied the cameras I was the authorised person sooo I called the manager she denied too so I cancelled the order and picked up from Wallmart
No, I would not recommend this to a friendPoorly Made
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased with the vacuum for the first couple of months but then the vacuum began spilling dirt out of the vacuum head every time I shut off the vacuum. Also, it no longer picks up all of the dirt on the tile and wood floors.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Jessenye62,
Thank you for your feedback on the Hoover Impulse Cordless Stick Vacuum. We would like to improve your experience with this unit and are here to help! If you are experiencing issues with loss of suction and noticing dirt/debris spitting out of the base it is likely there is a clog or blockage in the system. Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours). If the listed troubleshoot does not correct the issue, please contact us directly at [email protected] with reference to this review and model number. Thank you!
Matt – Hoover Team
No power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item to go under my bed where I can not reach. It does not have the power to get the job done. I would not recommend this vac.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi Monk, thank you for reviewing the Hoover IMPULSE Stick Vacuum. IMPULSE provides a fast and convenient clean for families on the go since it’s easy to store and is perfect for small areas. IMPULSE also features a removable handheld vacuum and an assortment of tools, making this vacuum ideal for quick pick ups and access into hard to reach areas like corners and crevices. For any questions about your IMPULSE, please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team
Not helpful or powerful
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste the money on this item. If I could return it I would, but it's too late.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Meadow7,
Thank you for your feedback on the Hoover Impulse Cordless Stick Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you!
Matt – Hoover Team
Difficult to take apart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To difficult to take apart. To difficult to reattach filter.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Beaumar821,
Thank you for your feedback on the Hoover Impulse Cordless Stick Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you!
Matt – Hoover Team