Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 153 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

82%
would recommend
to a friend

Customers are saying

Customers appreciate the WindTunnel 2 Rewind Pet Bagless Upright Vacuum's powerful suction and excellent pet hair pickup capabilities. Many find it easy to use and maintain, praising its performance and value for the price. However, some customers note that it can be quite loud and that the dustbin is on the smaller side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-153 of 153 reviews
  • Rated 3 out of 5 stars

    Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall vacuum works well. Only reason for 3 star rating is the loudness when unit is on. Very loud....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from Best Buy It was working good for 3 months then suddenly the motor rubber was broken, Returned it with my geek squad warranty, Best Buy ordered a new one, it came to my house in two days the motor started giving problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible warranty policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had only had the vacuum for a month when the belt system broke. I contacted the warranty company and was told the would fix or replace the vacuum for free, but I would have to pay for shipping there and back. To ship something that heavy and big would have been $25 one way. I will not be going through with getting a replacement and instead going and getting a new vacuum from another retailer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Bad Vacuum

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum sucks. Loud AF. You dont want it. I dont want it and I bought it. Buyers remorse.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy machine. It works OK for the price but can't stand to use it cause of the crazy-loud motor.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shuts off on its own

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great twice. Not it shuts off without any apparent reason after a short time of use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    n/a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is unbelievably loud. would not recommend any one to purchase this vacuum ...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    the worst

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loud noise,ear plug needed,broke in 14 days,return ,i will not buy it again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Vaccum Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died in the first month and Best Buy won’t return it, nor does the manufacturing company care. Wasted all this money for nothing. DO NOT BUY THIS VACCUM

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Kass, thank you for reviewing the Hoover WindTunnel 2 Rewind Pet Bagless Upright Vacuum. We are sorry to hear this! Please call Hoover Customer Care at 800-944-9200. Thanks, Hayley - Hoover Team Hoover

  • Rated 1 out of 5 stars

    Poor construction

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor construction. Power switch has broke twice on two different units.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is no good. The suction is horrible. I picked up more pet hair with my old vac

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the worse vacuum that you can buy. I'm going back to Shark

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Okay Vaccum. but incredibly loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the rotating brush in this model that makes sure to remove any long hair strands in your carpet. But problem is that over time the rotating brush is clogged with hair which you will need to remove and is a multi-step process. The unit is incredibly loud and when vacuuming you can pretty much assuming nothing else can be done at home. Also the rotating brush may also be a bit bad for the carpets. I can vouch for this, but I see a lot of carpet debris every time in the bag.

    No, I would not recommend this to a friend