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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 2164 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the WindTunnel 3 Pro Bagless Pet Upright Vacuum's powerful suction, ease of use, and exceptional pet hair removal capabilities. Many appreciate the useful attachments and overall performance, finding it effective at a reasonable price point. However, some customers note the vacuum's weight and shorter power cord as drawbacks. A few also mention challenges related to filter cleaning and drying time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,164 reviews
  • Rated 3 out of 5 stars

    Its currently plugged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know if it is the machine or me that caused the stoppage

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its a good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience has been okay. I had high hopes and it seems satisfactory.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price ok line move a good pace to buy product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent one for the price. got a nice deal, happy customer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this vac a very short time and it has no suction have to go over same piece of dirt at least twice to get it picked up. You can put the roller brush on on bare floors and it will disperse the dirt nicely so you do not see it in front anymore but will not pick it up. I am looking for a vac that really does what they say does it exist. You can clean filters after each use and still NO suction. There is very little suction even when using on board tools on hose. It will not even begin to pickup a few grains of litter on a tile floors scared how much dirt it is leaving in my area rugs. Ugh BIG WASTE OF MY HARD EARNED MONEY.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Britt! Sounds like there may be a minor clog in hose you're not aware of. We have a few suggestions that might help. First, remove both ends of the hose off the cleaner. Next, run a broom handle through the hose to knock out any possible clog. Remove any carpet fibers or strings that may be caught around the brushes. Hope this helps!

      -Giselle
      Hoover Customer Care Hoover

  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as great as reviews... not sure if i refer it..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to move around. Is a heavy sweeper.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not pick up dirt off carpet and awful to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok vacuum. Hard to push

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans the floor nicely but it is hard to push.

    I would recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Murphyboo! If your WindTunnel is hard to push you should try raising the height adjustment. This way the brushes are not too close to the ground and it will be easier to push.

      -Giselle
      Hoover Customer CareHoover

  • Pros mentioned:
    Suction

    Rated 1 out of 5 stars

    what a disaster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just not for me - it's extremely difficult push and you can't get into the corners, nooks & crannies without a huge ordeal - great suction but a huge pain in my tuccus

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Margo, we're sorry to hear you had this experience! We always want to make sure you have a positive experience when it comes to using our cleaners. It could be that the carpet height setting is not set for the type of flooring you're vacuuming. We ask you to check and make sure the setting is set for the correct type of flooring you're cleaning. This should make your vacuum easier to maneuver. If that does not help, it could be that your brush roll is activated. Remember, for very high pile carpet deeper than 1" the brush roll must be turned off. We hope this helps, but if you still run into issues, please call our customer service team at 1-800-944-9200. Thanks! Cierra Hoover

  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pet hair attachment doesn’t do a great job get hair off furniture. I don’t get the obsession with bag-less (this was my first). It looks dirty & cleaning it out makes a new mess to take care of.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum was good for the first 3 days after 3 days when you push the brush so it turns and cleans the floor good makes noise it's so loud.. I am have to take back to Best Buy so I can return for something else..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hoover - WindTunnel 3 Pro Bagless Pet Vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hoover Vaccum started making noise on its 7th run. It has been making noise as if it has a broken bearing. We left a message at https://www.hoover.com/contactus/ a few times to no response and the number mentioned on the website 1 (800) 944 9200 never got picked up. This has been really poor after service support for the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked okay for the first couple months then the pet detachments kept getting weaker and weaker despite constant cleaning of the vacuum and parts. If I use this vacuum for longer than 30 minutes it dies completely and will not turn back on unless I have my dad do a deep, deep clean by removing most of the pieces to the vacuum and replacing them. Horrible in general and really horrible for pet hair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great for a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked fantastically for six uses. After that the belt wore a hole through the plastic and broke. I guess that's why they are on clearance

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It uses so much electric.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It uses so much electricity and doesn't clean so much on the surface to my expectations. But regardless I will still recommend it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first couple of times the sweeper was great. Now, it has loss of suction all together. Not made like the old Hoover Sweepers!

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Shelly! With proper maintenance your WindTunnel 3 Pro should not lose suction. Take a look at this quick troubleshooting video here: http://bit.ly/1P6SBaw. Complete these steps and your Hoover should run like new. Hope this is helpful! ~Kenya, Hoover Customer Care Hoover

  • Rated 2 out of 5 stars

    Good price, bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale, first used look well, second used Brush On/Off damage so brush spining stoped working, disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handle and canister clip broke within the forst couple weeks. Not a vacume that can hold the test of time.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Cheri, we're sorry to hear you had this experience! We always want to make sure you have a positive experience when it comes to using our cleaners. Please reach out to us on any of our social media channels so we can get this sorted out for you. Thanks! Cierra Hoover

  • Rated 1 out of 5 stars

    2 - Stopped working within year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it was the upgrade to my 6 year old one that died. IT died less than 2 months later, and the powercord never fully retracted. Got it exchanged for a new one and this one has also dies within the first year... FAIL. Not happy with "progress" Mr. Hoover......

    No, I would not recommend this to a friend