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Customer Ratings & Reviews

Your price for this item is $369.99
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The comparable value price is $521.99

Customer reviews

Rating 3.9 out of 5 stars with 44 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, washing performance, and the large capacity of the 3.8 Cu. Ft. Top Load Washer. However, some customers have expressed concerns regarding the noise level and the duration of the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 44 reviews
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same washer bigger size needed after the smaller washer broke

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washing machine. The installers were very polite and a job well done.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to share your review and for your purchase. This is a great washer and we are so happy to hear the installers were polite and did a great job. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the machine and it fits in my laundry closet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hotpoint Dryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Have had it for a few years and haven't had any issues at all. Fast drying.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS WASHER! It spins out of control. Or rings out to one side or doesn’t ring out at all. Then returned it. Bought the same one at Best Buy and it does the same thing!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry your washer stopped operating properly so soon into its lifespan. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who brought it were so nice and helpful, im so glad to have found a washer that is dependable and it was a great price+

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, we're pleased to hear that you're enjoying your new washer. We strive to make sure our appliances are user friendly to assure that our consumers have the best experience possible. If you need anything, please reach out to us anytime. Take care! -Mel@GEA GE_Appliances

  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had hotpoint products in the past and have been happy, however, this washing machine is terrible - the spin cycle alone is 10 minutes!!! had it one year and am getting a new washer in two days. really sad about this purchase

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hope to earn your trust back. If we can look into this situation for you, please send us a private message with some more information, on any of our social media pages and we will be happy to help. GE_Appliances

  • Rated 5 out of 5 stars

    Great Price & Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, great delivery, great price - love Best Buy!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear your feedback about our washer and your purchasing experience. Thank you for choosing Hotpoint Appliances, and please don't hesitate to reach out if you need any further assistance or have any questions. GE_Appliances

  • Rated 5 out of 5 stars

    Good large capacity washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great.i would definitely tell a friend about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job what else can I say, does what it’s supposed to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is an attractive addition to the laundry room. Of course, it is the use of the machine that really made a difference. The washing cycle is thorough using only the precise amount of water needed. There are multiple cycles which correspond to the type of clothes needing attention. I was able to insert the clothes, set the washer panel and return to clean clothes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agitator is loud. I like the tub size an it cleans my clothes well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    adequate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans but very noisy very basic it surves the purpose

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer best priced

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer runs quiet and does it job. Cost was affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hotpoint washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job delivering the hotpoint washer. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, i have had no issues and enjoy how quick it washes clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      We're so happy to hear how well this washer is working for you. It's great to hear that there have been no issues and that your clothes get cleaned quite quickly. This is definitely a great unit to have. Let us know if you have any concerns. Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Washing Machine, Highly Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer. The washer is quiet, efficient and has an amazing spin cycle.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Danny Bachhofer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my first use of this washer, it was making a slow grinding noise as it agitated. The "slow" eventually slowed to a "stop". I re started the machine twice to finish my wash; all while making the very slow grinding noise as the agitator worked each way. I was pleased with the associate I spoke with at Best Buy however. He promised to have the machine picked up with no restock fee, and have my credit card fully refunded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what has happened to a basic washing machine. Where to start? I returned an Amana for this because the Amana only autofills. First of all the drum is too wide and when you select the water level of the quantity of laundry you have (as before) the water barely fills. When you select autofill it fills too much. I have never been frustrated with a washing machine purchase before. All I wanted was basic and afforable. All I am doing is wasting excessive amounts of water here. Guess there is no such thing anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    My Hotpoint washer and dryer review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lived at the apartment complex I am at for 13 years I have had my Hotpoint washer and dryer in here came with the apartment I have had no problems with it I had bed bugs that machine has ran and ran thousands of washes since I've been here I can't say enough about it!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      Thank you so much for taking the time to write about your incredible washer. We're so pleased to hear it has worked without issues for 13 years! That's definitely something we enjoy hearing. We're sure this washer will continue to serve you for a long time. Thanks for your support. Mike@GEA GE_Appliances

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