Customer Ratings & Reviews

So far so good, took me a little time to figure out this Hotpoint digital washer (written instructions weren't so good), and the installation technician was useless in explaining how to. I was a previous owner of a Hotpoint washing machine when it was analog/manual type and lasted me almost 14 years. I wanted something simple to use & that's what I like about this machine, I don't like a lot of button selections that you hardly use anyway. The sound this machine gives out is not so bad, you can get used to it easily, and not super loud like most people complain about. Clothes come out clean and it wrings water off clothes really good, which saves you a lot less time in the dryer for clothes to dry. At the start, If you want some water in drum for soap to dissolve and the lid stay open while doing so, don't use AUTO on the water selection (this locks the lid) that way you have water in the drum to add clothes on top and also use MAX for water level, otherwise, you don't get enough water for a big load.

It makes a horrible grinding noise in the wash cycle! Is this normal? Doesn't seem to effect performance!

Washer is a complete Disappointment, I purchased a brand new washer and apparently received a used one that has everything wrong with it, I’ve not even had it a month and it’s been down for at least 2 weeks, I’ve been trying for nearly 2 weeks to get an authorized warrantee provider out to look at it, But they’ve rescheduled 2 times, Best Buy and Hot Point have left me very disappointed and unsatisfied at this point

Delivery and set up was good , technician had a little trouble with water supply hoses but he managed to figure it out . Good delivery and great customer service . Loving product so far .

Good little washing machine. Great price and excellent delivery

*******I have not received item delay in shipping******

great machine has quick wash which I luv....different load sizes and most of all a rinse and spin cycle

The delivery guys were fast,efficient and helpful. Happy for the appliance because my husband had back surgery 5 days before and they were on point.

So far so good. Enjoy the simple dials. Looks great and washes cloths.

This machine is a big disappointment. The filling is confusing: it keeps pausing when I open the lid to load clothes in, and when I set it to "hot" it seems to fill with cold. The worst part for me is the very persistent wrinkles when the load is done. I use a clothesline to dry my natural fiber clothes, and with my old machine I'd give them a good shake, hang them on the line, and by the time they were dry there was minimal wrinkling. With this machine no amount of shaking or hanging gets the wrinkles out, and when I wear the clothes they look like they were balled up. I don't use fabric softener. Again, not a problem with my old machine. I'm low income, but am so unhappy with this weird machine I'm seriously thinking of getting a different one.

My Condo Association bought this washer about 2 years ago. Couldn't figure out why my clothes weren't getting that clean. When you use the warm or hot water settings, if you close the lid, the washer will automatically switch to cold water(will switch back to warm/hot when you open lid again). So for the first year, I didn't know that every time I was putting my clothes in and closing the lid then walking away, they were being washed on cold only. Now I leave the lid open until the washer fills, then close the lid once it's done. That way I know my clothes are being washed on the temperature I want.