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Customer Ratings & Reviews

Your price for this item is $97.99

Customer reviews

Rating 3.8 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use and the price of the 14" Chromebook. Many appreciate its performance and compact size, finding it suitable for basic tasks. However, some customers reported issues with screen quality and the overall condition of the device upon arrival. The screen's condition and keyboard size were common points of concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 65 reviews
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen went out within a month of purchase. It was covered under warranty please look into before purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This is a good cheap laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for the kids for a cheap price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good computer for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no complaints. My daughter is able to use it for her homework. Very easy set up....just turn it on and the word office and different apps are working great.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    RETURNED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never purchased Pre-Owned and this HP was worse that the 2 I already had for 5 years no damage at home. I was purchasing for a set of 3 to match my in home class room. Screen had, lines, hp symbols srateced to death, and it wasnt the one pictured it was completely white, no chrome base wth white keyboard. Even sales rep at home store said it was wrong and in bad shape. I returned it and bought 4 new Computers in store by Lenovo. It was first experiene with pre owned and my last, Rep said excellent open box is the better choice!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent teenagers laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this, it's her favorite way to ignore the family. I do really like that I was able to set up a parenting app on this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for school age!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my children because they use chrome book at school. It is easy for them to navigate and easier for me that I don’t have to help them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - 14" Chromebook was a good buy-

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 14" Chromebook is easy to set up and use without any worry of getting a virus or a crash or lengthy updates. I like using Chromebooks for surfing the web and basic operations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love iy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my sister for school and she love it. And also easy to understand and nothing seem to be a priblem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap but effective.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came is decent shape for a used Chromebook. A little weird though that most of the surface was covered in basically one big sticker to the top and bottom as the underlying color was more of an off-white. I'm guessing they apply the cover to make it look newer. Otherwise it works fine. Was good for my daughters schoolwork and miscellaneous web browsing. Still working fine 9 months after purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for handling items on the internet that I like to keep off of Smartphone. Great price, great deal, for a pre-owned laptop in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all the needs I bought it for. The weight is light and the battery life is long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great Chromebook for what i needed. I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I gave a good rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No built-in camera, have to buy one for use in video call

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great! Works like brand new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I couldn’t beat it! It works great and is compatible with chrome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High schooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was package safely and arrive quickly. My daughter love it but had a little problems loading the software.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Would give 0 stars if I could

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cromebook might be an okay machine but whoever I really purchased it through (had to be a marketplace type of supplier) sent me a cromebook that is not useable. After I enter my email and password to set it up I am told the user account is not eligible for the service. Essentially I received a cromebook previously owned by a school or business and it has not been wiped or reset for me to use it. I am taking it back. Also, the top/cover feels like it has been sandpapered.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    better than expected !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer has it all for a super cheap price , very impressed

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is awesome my kids they liked so far is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh, worth 100$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not perfect but it does everything i need it to do..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it at first this week the charger broke off inside of laptop ugh

    No, I would not recommend this to a friend