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Customer reviews

Rating 4.4 out of 5 stars with 364 reviews

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91%
would recommend
to a friend

Customers are saying

Customers love the ease of use, screen size, and lightweight design of this 14" Chromebook. Many appreciate its long battery life and fast performance, finding it great for web browsing and everyday tasks. However, some users wish it had more storage and RAM. A few customers noted compatibility issues with certain applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 364 reviews
  • Rated 5 out of 5 stars

    chrome laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right..good service..happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for someone who is sick of Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to remote into work from home and it is a great product for basic office needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Chromebool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have a cd drive which is a fail. No iTunes to connected my phone . It's not really working out for me personally.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for email/surfing/streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for someone that simply wanted email and the internet to keep up with news/weather. Its simple to use, easy to set up and even streams video pretty good. No complaints so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Disc drive in unit, not great at being user fri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has no CD drive. Not grewat for playing games like those on Farmvile because cant just use the touchpad to move throughout.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HPChromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very portable laptop and is easy to use. However, the transition from Windows to Chrome has been difficult. Thank goodness for the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this computer for my son. He is in High School and they use google docs for their schoolwork. This computer is fast and does everything we need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really what I was longing for in a laptop had to give it to my son and purchase another one. No DVD player included on this model

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Chromebook and love it. works great for all my needs. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent, but lackluster screen is unappealing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy users of the Google OS, so we've been searching for the right laptop. The size and weight are just what we needed, but the screen was dull and lacked the vibrant contrast we wanted. Also, the touchpad had a somewhat mushy responsiveness when clicked. Decent enough, but both factors were constant distractions. We ended up returning it for a Toshiba 13.3" Chromebook, which has been excellent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Nice computer for price, could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two chromebooks now, this being my second. The first, an Acer C720, is amazing for the price. No complaints. This one however has poor wireless reception, very poor quality speakers, and the processor power seems quite underwhelming, all comparative to the Acer. The only plus it has over it is a much larger screen. If you don't need the screen size, go for the Acer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid starter netbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice starter unit, but the internet connection can run very slow despite our having supercharged wi fi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    East to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and perfect for email and working on the web

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter for students but limited because it can't hook to printer directly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter use them in school and made purchase easy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook was purchased as a gift. The recipient loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that I purchase this nice laptop. So smooth!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bought for my 5th grader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great product but my son doesn't like it at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too complicated to figure out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like all the "apps". Too many to choose from.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no battery?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item, and I returned it the very next day. When I brought it home it would not turn out unless it was plugged in. I thought it just needed some time to charge. I waited several hours, and I tried again. As soon as I unplugged it, the unit turned off and would not come back on. I ran a battery check, and it said that there was no battery. This is a unit that does not have a removable battery. When I called support, I was told this was not possible. I took it back the next day, and they could not tell me what was wrong. I just returned it got something else.

    No, I would not recommend this to a friend