Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 364 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers love the ease of use, screen size, and lightweight design of this 14" Chromebook. Many appreciate its long battery life and fast performance, finding it great for web browsing and everyday tasks. However, some users wish it had more storage and RAM. A few customers noted compatibility issues with certain applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-364 of 364 reviews
  • Rated 1 out of 5 stars

    Inferior hardware, no support from BestBuy or HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I,K, and 8 keys began sticking 2 months after purchase of refurbished chromebook. Best Buy store claims my model was out of warranty, so would do nothing to help me. HP says my model was out of warranty BEFORE I even purchased it. Fixing problem cost more than I paid for laptop, so this has been a bitter lesson on modern commerce for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps dropping wi fi connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps dropping the wi fi connection right in the middle of doing stuff. Even while I use Play Music on the Chromecast from my phone. I type in my password to the router and it still won't connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas gift. This was a huge mistake. The operating system on this device completely sucks! You can't watch quicktime video's. It is a hassle to connect your classic printer to it. I can't creat power points throught office power point because google replaces the documents. I do not recommened this product at all. Spend your money on a different operating system than chrome.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the laptop for a month and the screen is already shot. The screen is on but it is so dim that it is absolutely useless. Terrible purchase.

    No, I would not recommend this to a friend