Customer Ratings & Reviews
- Model:
- 14-DK0002DX
- |
- SKU:
- 6352587
Customer reviews
Rating 4.4 out of 5 stars with 2540 reviews
(2,540 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.1
Rating 4.1 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
dont work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still not using.step by step does not .went to step 2 then locked up .would not let me go any further.now sitting in corner with the rest of my junk.
No, I would not recommend this to a friendRated 1 out of 5 stars
Refurbished
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new one but I received it out of the box , no user guide and a few scratches ! Not fair for a long term Best Buy buyer ! I’ll return it
No, I would not recommend this to a friendRated 1 out of 5 stars
Sorry I had to return it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not really able to comment on this device. I had to return it because I was hurt and wasn’t able to use my arm for a period of time.
I would recommend this to a friendRated 1 out of 5 stars
Wi-Fi stopped working after a few weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi is only 2.4 ghz, and after a few weeks, it started dropping the Wi-Fi constantly, then finally refused to connect at all. Junk.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is perfect for what I needed. It arrived before it was expected. Love beat buy
I would recommend this to a friendRated 1 out of 5 stars
You cannot install any programs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer looks nice and it's very light. The problem is that HP had it configured in a way that you cannot install programs...
No, I would not recommend this to a friendRated 1 out of 5 stars
trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with an additional 8 gig of ram this thing still doesn't perform. It literally locks up every half hour.
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is so slow. give it your kids as a beginner laptop. not for any real work that needs to be done!
No, I would not recommend this to a friendRated 1 out of 5 stars
my fan is already broken
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fan on my brand new lab top is already having issues , please contact me for support to discuss warranty
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap. Wouldn't buy it again. Annoying to navigate
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor typing capabilities. Typing but nothing appears sometimes. Takes a few seconds for characters to appear,
No, I would not recommend this to a friendRated 1 out of 5 stars
The laptop comes without the charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I receive the laptop without the charger. i make follow up. Best buy ask me to buy the charger again. Thanks,
I would recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good lap top. Can leave it charged all night, when working, half through the day, low battery
No, I would not recommend this to a friendRated 1 out of 5 stars
Sad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered since March 19 till now I have not received the laptop bad and poor attitude from bestbuy
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful scam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible and would not but again. Total waste of money. Complete rip-off.
No, I would not recommend this to a friendRated 1 out of 5 stars
HP lap top
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Didn't last 6 mos. Cant get anyone to look at it without high expense
No, I would not recommend this to a friendRated 1 out of 5 stars
Never purchased
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.? I never purchased an HP laptop in July? I did buy an ASUS in March of 2020.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after having it for 5 months! I guess I should have expected it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Touch pad don’t work after a week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch pad doesn’t work not impressed will have to eventually get another laptop
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well if you want a laptop that lasts for only 6 months, this is the one for you!
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen quit working after 14 months barely ever used
No, I would not recommend this to a friend