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Customer Ratings & Reviews

Your price for this item is $254.99
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The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,540 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the wife to do school work. It works great for what she needs. The touch pad is kinda wonky but hey. For the price it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice basic laptop at a good price. Bought to help with online classes for. Child and has been a good investment. No problems so far. For the price speed and loading times are adequate.

    I would recommend this to a friend
  • Pros mentioned:
    School work

    Rated 5 out of 5 stars

    Perfect laptop for my 9 year old.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another computer once COVID-19 shut school down and she had to do it from home. It gets the job done for.her school work but unfortunately she spends a tom of time on it playing Roblox.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Decent laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is decent for the price can be a little slow but not bad for the basics battery could last longer

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to updated my pc and I found this laptop for the right price and it perfect it very easy to use it. If I was ask to recommend to friends and family yes i would Great product so far!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great with Office and Quicken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a lower priced computer with a modest CPU and RAM it does a great job for my use of Quicken, Office 365 and Outlook which is part of Office. It’s not a a MainFrame but I’m very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for basic computing. there are a lot of similar computers so price is one of the issues when buying. not for gaming at all. would be great for basic functions for school age kids.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found the 14" was too small for our use and returned it. We did get another HP computer as that is what we have had and like the HP brand for over 10 years. We just needed a larger one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son to use for online school to finish the school year. Shipping was fast, the laptop was very affordable and is impressively fast. I would definitely recommend computer.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    good laptop for on the go and travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    granddaughter loves hers..uses it all the time daughter wanted something small that was easy to take with you...uses it for her business...fit the bill

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing a bit of research, I decided on this laptop. It has some quirks in terms of running different applications, hence the 4 instead of 5 stars, but I have been very pleased. I don't typically run a lot of tabs and use the apps a bit more than I had done with previous laptops, which seems to help in terms of performance. The video camera is pretty solid, and the computer is quite light. The keyboard is amazing! I may buy a mouse plug in since the mouse can be a little bit volatile, but other than that, it has been a good value purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Low price better than chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good. It was difficult to get out of safe mode. It works good for my daughters needs. Not the most memory but will work for school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect computer for general online schooling!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm currently a full-time student, online, and I also am a supervisor full-time. I needed a laptop to finish assignments when I couldn't be home. I'm a third shifter with 4-kids, so it's stressful to make the time necessary to study. I bought this because it was inexpensive and seemed to be able to perform at the minimal level I require. I'm delighted to see it has enough memory for Microsoft Office 365, as I have an access key to it through my institution. So far, it's been running fast with no delays in data processing. I'm thrilled with the product and would recommend this if someone is looking for an inexpensive laptop for college that is not a Google Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I bought 2!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This here was the best starter computer for my kids. Since the whole covid, everything went virtual and our kids needed computers. This will get the job done with out hurting your pockets

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is great for the price. the processor is fast and reliable. If you need a laptop for paying bills, shopping and email this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for my personal use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for home use so I could connect with my other devices such as the printer. This one works great and came at a fantastic price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    old habits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The saying goes...."to old to cut the mustard " is my problem. I told my time with the help of the staff to find some thing that was close to what i had....and we did a good job . Thank goodness my neighbor was a young fell that help to get it lined up.....still having problems but when i turn 80 (in april) i might know what i am doing. A few of the older customers said they need to laptops also but cant afford the set up that Best Buy charges ...so happy for my neighbor...as always Best Buy has the best prices and fantastic staff ...

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    I believe this is underpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personal PC daughter loves it that's more than what she needs helps her with her homework easy to use looking up information touch screen is perfect no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good TV at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture with good sound. Relatively easy to setup. I would rather had three TV with a ROKu connection rather than the WEB/OS connection.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Nice and basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and meet my needs. I just wanted something easy to use to surf the internet and pay my bills online. This is perfect for that .

    I would recommend this to a friend