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Customer Ratings & Reviews

Your price for this item is $254.99
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The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,540 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love my new computer. Would be a great for kids.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter computer for kids, and seniors. Great computer that does a lot more that I expected it to do. I love it. Was very easy to setup and get started with using

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having no clue what laptop to purchase, I went with this one because of the thousand great reviews it had. Overall, I am very pleased with the product and the price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product during thanksgiving. The price was unbeatable. Great device for any undergraduate students.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased computer for granddaughter to use for school work. She loves it. Instructions to set up were easy to follow and I had her do all the work. She is eleven.

    I would recommend this to a friend
  • Pros mentioned:
    School work

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my grandaughternto use for her school work It is very nice and she is pleased with everything she is able to use it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer budget style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice beginner computer for first time users that want to play games in-stream bought it for my wife this Christmas she loves it

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good computer for a kid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son. He is using the computer for how schooling. The company is slow but it is fine for him.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP Laptop a Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a real gem at a reasonable price! We needed a laptop in a hurry and Best Buy came through for us. So glad they are open and working for ALL OF US.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Decent laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a gift. It was not too cheap and not too expensive. So far, it has not given any issues or problems. It works great and is not too heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine for me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wait it out until I left a review. Give me time to see if there are any kinks. This laptop served its exact purpose. I only use it with my Cricut and all software is related to that. I do download a lot of fonts and graphics. Overall this is a very capable laptop for my needs. Its not slow and has more than enough space for me. I do occasionally use it for non project related web browsing or youtube and still no complaints. It was well worth the money. I did have to take it out of S mode - but that was a quick google search and boom done.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great computer for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying using my new I am enjoying using my new 14" HP laptop computer. It is just the right size for me and easy to use. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Small lightweight and efficient for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product fair price. Sufficient for my needs. I just use it to transfer videos from USB drives works very well for that very small and convenient and pretty quick

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent for our daughter. It has all the features she needs to complete her assignments. It was a great price and arrived sooner than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter laptop. Wish it could connect to 5ghz WiFi and not much storage internally but can be upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the money. Had trouble getting Microsoft office apps on. Otherwise, great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 1st laptop for my 11 year old.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice starter laptop for preteen. This is her 1st laptop. She is using it for homework and playing games like Robucks.

    I would recommend this to a friend
  • Pros mentioned:
    School work

    Rated 4 out of 5 stars

    Good basic computer. Good value for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic work from home or on the road. Could use more memory and hard drive, but then it would have cost more.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Nice portable laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter in school and is very powerful and the battery lasts over 6 hours. It's very portable and lightweight for travel

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best $200 laptop . Bought for Black Friday . But the webroot antitrust doesn’t work

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    it is light weight and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The use of this laptop is easy and efficient It is compact and lightweight. I am using it mainly for zoom conferences

    I would recommend this to a friend