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Customer Ratings & Reviews

Your price for this item is $254.99
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The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,540 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but you need to add 8gb memory ram. Very quiet, websites are opening very quickly. If you are looking for something to watch online TV this is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Ok pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is A OK PC the only thing about it is that period the PC sometimes can be a little slow and start up slow too but all our is a pretty good computer I use it mostly for school sorry I don't use it that much for any game that I have download some steam games but they're very small dating soon so I don't have a good read on that but for the most part it's a pretty good computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good computer for a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the silver color of the computer and it works just the way I want it. I am happy that I bought it when it was on sale. A good price for such a nice piece.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Price for Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for our 27 y.o. ASD daughter, so she just opened it yesterday morning. I may be wrong, but isn't 7 hours a short battery lefe from a full charge? We had to get rid of Microsoft 10 S because we were only allowed to get aps from the Microsoft Store, but that was easy enough. We're still having trouble hooking up our printer. It's def an older model, but works just fine for us. I wish there were better directions for adding a printer. Other than that, it's really nice. Finish is quite beautiful, big letters on keys make it easier to read, and plenty of settings to make the device work. My husband downloaded Open Office for her and that's great. We haven't tried the webcam yet, but hope it works like all the others around. Great price for good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for six weeks now. I'm using it for work to remote in on a daily basis. The processor speed has been reliable to date and I am able to have multiple tabs open at once from web browsers with no interruption. I had an issue with the battery failing, but that was repaired via warranty. The only other issue that I have experienced is the paint in the keys has worn in a short period of time. All in all I would still say that this laptop was worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Surprise laptop for my wife!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This popped up in my "Deal of the Day" and was $100 off the regular price of $300. I grabbed it for my wife. She's used it a little over a month and loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Ok for the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, computer. Sleek and convenient to carry. The only thing very easy to break.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Tr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is reasonable price and it runs smoothly. I recommended for entry level.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for my son to do his schoolwork!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a laptop due to the quarantine. This was reasonably priced and has worked great for him to do everything for his school! Quick delivery too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for College Students!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Laptop for my son when another Laptop he owned from another store stopped working and it was only 2 months old! So that being said I needed a laptop around Black Friday time frame at the last minute to take back to school after the holiday. Best Buy came through, helped me get the laptop in the evening the same day and my son was able to do his homework. I will continue to use Best Buy for my electronic needs and not go anywhere else!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    14" hP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very lightweight and slim. It has a very fast operating system. The only downside - no lights behind the keys. Cannot see keys unless in full light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Literally a best buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a bargain! It's got great features for my son that needed it for home schooling. Plus, he also enjoys it for gaming. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this purchase. Great purchase for a reasonable price. Competition had same computer but with less storage, processing, and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP & Dell are the best for non-geeks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying laptops and PC's for 20 years, i have a business, use social media and email, this HP laptop works just fine, i recently bought an expensive ASUS from BestBuy that was expensive but in the returned section 40% off so i took a chance, i see now why the ASUS at 4 X the money was returned, it's slow and takes 10 minutes to warm up, Life's to short for that, and Dell iv'e been buying since they started, stopped for years with all the other options available, took a chance and got one cheap, it too is great, plug and play out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD PRODUCT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for basic use and some gaming, speed is also nice.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy set up! All around easy to use. I shopped around looking for one with a decent operating system. By far this was the best for price.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Didn't have it for much long.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i purchased this one for my daughter we was having problems out of it moving slow even with being connected to wifi when we go to look things up it will go back to the home screen so unfortunately we took it back to get another but different brand but i brought my other daughter and HP she haven't had any problems so for so i guess the other HP was just a bad one

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good little laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quality. Bought for one purpose and ended up using it for all the time use. Recommend this one for the price it's great

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    First Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Down sized from a computer. Love the size and ease of use. Was always concerned that a laptop would be uncomfortable. Not so. Glad I chose this one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. Light weight , perfect size for her handbag and she takes it everywhere with her. It’s good for it’s it price.

    I would recommend this to a friend