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Customer Ratings & Reviews

Your price for this item is $254.99
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The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,540 reviews
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great price. Easy to use. My kid loves it

    I would recommend this to a friend
  • Pros mentioned:
    School work

    Rated 5 out of 5 stars

    Been a good laptop for my kids schoolwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for my kids school work. Not the most powerful, but it does what I needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    nice size great look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop it's east to use and is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Small but very functional lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase highly recommended. Very light weight and easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Kids use for school. Affordable and not expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third HP I've had and I've always been very happy with them. I found myself needing to replace my laptop at Christmas and it really wasn't in my budget. I found it on sale at Best Buy and when I got to the store 2 days later it was even $20 less and I was thrilled. They are always very helpful and it did everything that I needed - so I was thrilled. Once again Best Buy and HP have made me happy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Verifiedbuyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worked great. Great value will definitely recommend to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great low-end laptop at a reasonable price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father-in-law needed a Windows 10 laptop that performs well, doing the basics ... email, text processing and minimal graphics. This PC fits the bill perfectly and was a good low-priced choice. He doesn't need much disk space, so the 128GB drive was acceptable ... and solid state for a disk drive is always a welcome thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but yet powerful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it works great the screen is clear and the battery lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    School work

    Rated 5 out of 5 stars

    Perfect for school work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a laptop for school work. He is in 9th grade and this was perfect. N

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    light, ideal for travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good speed, surf the net with little delay. good price.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slooooow computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband specifically asked the sales associate for a computer that would run fairly quickly for basic tasks. I only use this to get on the web for searches / bill pay. It takes a ridiculous amount of time to load. This was meant to replace my Mac that is over 10 years old and was giving me problems...and I have had to keep coming back to the Mac that this laptop was meant to replace to get anything done in a reasonable time frame. Kicking myself for not returning it within the return window.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for casual use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this computer it's a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for school. Nice laptop for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great travel laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I wanted a smaller screen laptop to use on planes and while traveling. Perfect size and the SSD boots up fast. You will want to switch out of Windows Safe mode and upgrade the RAM, for 25 bucks I added an 8GB slot in so now I have 12 GB of RAM. Haven't had a chance to seriously test out the battery yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good simple computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and thought it was pretty solid for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    So far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer working well, Very easy to use and maintain

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed an upgrade without breaking the bank. Hopefully it works with QuickBooks.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great item. Very satisfied.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Lightweight. Fast start up. Great colors. Ease in use. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Microsoft Surface I use for work and any high level graphics and processing. No real comparison but this laptop is great for the price and basic use. No touch screen and almost twice as thick, I only use this for regular internet surfing and now with social distancing I have been using video apps and it works great. Can be a little slow on the start screen but everything else is normal.

    I would recommend this to a friend