Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Left. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Alt View 1. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Alt View 13. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.

HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive

Model:
14-DK0002DX
SKU:
6352587
Highly rated by customers for:
Your price for this item is $254.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2540 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,540 reviews
  • Pros mentioned:
    Easy to use

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great laptop, very East to set up, and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop easy to use and great upgrade for our family

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Great laptop !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup! Great for doing your daily work. Easy access

    I would recommend this to a friend

  • Very nice for basic use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent basic computer. Meets all my needs. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, good price excellent equipment Good services

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Great and price is affordable

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to move around and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with ,and very good price I recommend this product l

    I would recommend this to a friend
  • Pros mentioned:
    Price

    All around Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome setup. Best price around. Nooo issues! Perfect speed

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not seem to be as fast as my other HP laptop. Keep getting HP pop ups that I cannot get to go away and websites freeze or run long scripts. Maybe it is just user error but I don't have that problem on my other one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    School work

    Great laptop for my 13 year old to do her homework

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great laptop for my 8th grader to do her school work on.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Great for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and for kids as their first laptop! Easy to set up

    I would recommend this to a friend

  • Great laptop for business or school

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for business purposes. I love this laptop. I store most of my work on flash drive so I didn’t need a ton of storage space or gaming speed. The display is crisp and clear and the text is an easily readable size- in the past I have had laptops that the text is so small it hindered my productivity. I’m very happy with this purchase.

    I would recommend this to a friend

  • Good laptop for my Grandson.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my Grandson. He loves to play games.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    nice

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product, very easy to use, I will recommended

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what i needed, works great & gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Simple

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. Easy to use. Simple straight forward

    I would recommend this to a friend

  • HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had purchased a much faster laptop (but the prices were a deterrent). However, I do like the product, especially the fan noise level. You can’t really hear it compared to other laptop reviews I have read. Pros: Easy installation Fan noise level Light weight Keys on keyboard are raised Cons: None

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Hp Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and lightweight. I recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my son. Great price. He really likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Great laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very easy set up. Battery last long time.

    I would recommend this to a friend
Page 43, Showing 841-860 of 2,540 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.