Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $254.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2540 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,540 reviews
  • Rated 4 out of 5 stars

    Good buy for less price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for the beginner and can be upgraded to a larger ssd drive and it can be upgraded to 16gb of ram. Its a basic laptop for daily use or trips. Works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for my reason for purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works fine for my purpose. I have another laptop for pictures, Microsoft Office, etc. I like the keyboard. The colors do not display near as vivid as my other laptop. Therefore, I would not want to use the laptop as the primary source for looking at my pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what we paid for. It’s bare bones and nothing fancy. If you need a cheap laptop to do minimal stuff, it’s great. Don’t expect to game or do a lot of video chat with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great affordable laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value laptop! Got it for basic needs... email, video calls, Microsoft office. The computer updates and antivirus installation was very time consuming a bit of a hassle. That’s my only complaint but overall it’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific computer, you can't beat the specs for the price. Not for major computing but much more functional than a Chromebook. It has a premium look but is plastic and aluminum. great all-around computer. not recommended for gaming, photo editing or video editing. Perfect for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hp laptop for the price of $220.00 that was on sale. runs fast and is easy to setup. doesnt come with harddrive just ssd for web browsing and documents only. comes with graphics card for casual gaming and with 4gb of memory for everyday multitasking. would recommend to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Streamers/homebound workers beware

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have operated slower moving computers before... But not since the 90’s. All primary functions worked as intended, just not at a very fast pace. On and offline. Despite online connectivity being connected via Ethernet cable directly to a modem 5 feet away that produces very high speeds with any other device. If you are not accustomed to the seamless flow of data instantaneously obeying your commands and you are not on any deadlines, it is certainly not the worst of the worst.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this computer for a few months and it's really slow. Barely download anything and searching is horrible. Thought it was my wifi but everything else moves fine

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value Priced Laptop. Battery is sub par.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for just generic surfing. The battery life seems to suffer a bit. I have a 5 year old ThinkPad running Windows 10 Pro that will run longer than this model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap school laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty slick laptop, no real issues. About a month after owning it and taking very good care of it, the left mouse button broke. Still worked, was just off kilter and sounded weird. No performance issues.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Extremely slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about upgrading my laptop and then I received this one and quickly became unexcited and disappointed. Shiny and new but the performance left little to be desired. The log in is slow. The transition from window to window is extremely slow. When I searched the internet the results populated extremely slow. I intend to explore why the performance is slow but the city is on lockdown due to COVID, so its difficult. My other laptop performs at a much faster pace and it is 10 years old.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convienient and fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with the 128GB SS drive because I use my laptop for mostly streaming, listening to music and collecting pictures I take with my phone. This computer fits the bill. I am used to using 17s and 15.4s, so its 14-inch size is really great for my on-the-go lifestyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good computer for what I need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a good computer, I had to learn more about it than my last PC but I'm getting used to it and I know I will like it more as time goes on. I like the swiftness of a new PC and it is fast enough for me. I got a great deal so I bought it even though I have a good PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is for 9 year old,although I have used it,I'm not a pc expert but could live with this has good speed and gets the job done ssd storage is great and ads to speed,I think best option for 399.00 no compliants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale and was looking for as basic as it comes. Bought it with the intention of helping my child get through the distance learning zoom meetings and simple word documents but even that had its limitations. Bought 2 of them and ended up returning one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop a month ago. This would not be another one of my purchases when surfing the web its very slow. Other than being so it was an alright purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Delivers for what its made for

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for 129 at sale price in Best buy. What else can you buy for that price that runs MS Office, Youtube and does decent browsing. Surprisingly very fast boot-up and good Keyboard. Also impressive Battery time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second like this. They are great computers for students and basic computer use. I take away one star because of the 2G connection but it still runs pretty fast. Set up is easy and start up is always fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a computer in a long time. I got this because I need to do things that I can't do on my phone. So far I like it but I haven't figured out how to do with I need to do. If nothing else it's a fun toy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    33

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    33 reasons why to buy this laptop, and I will give you them right now as soon as i reach that characters limit of 50 characters. Lets see if the algorithim can tell what im actually writing or if it just sees whther or not actual words are formed.

    No, I would not recommend this to a friend