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Customer Ratings & Reviews

Your price for this item is $254.99
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The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,540 reviews
  • Rated 3 out of 5 stars

    The 4gb-ram + win10 in S mode = awful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for taking online classes. However, it didnt take long that i realized this laptop has trouble operating the zoom. It’s lagging all the time! Apparently, it’s not possibe to do simple multitasking while opening video-related programs (netflix, zoom..) In addition, Win 10 in s mode doesnt allow to open or install several programs. Some of them are necessary for some people. This laptop might be only proper to use as a single, simple working such as making documents.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    first laptop I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was apprehensive about a laptop this works great is faster than my desktop have adjusted to using finger as a mouse only thing i will do different next is get one with a touch screen this is a definite hit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has good specs considering the cost. I would recommend it for users looking for a laptop to do something simple like schoolwork or basic application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product like described.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for beginners. COVID has forced teachers to be behind technology and this HP has served me well. Thank you very much. More expense isn't necessary to get the job done well. This is perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen Partially detached from computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has very good computers but the screen start coming out of the body one week after the warranty expired. I only used it as a notebook once.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. I like the quickness that it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    P.S. I also ordered a mouse with the order and didn't receive it as of yet (4/25/2020). I hope the order is reviewed and sent soon. Any questions, kindly dlu call and leave message or email. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - 14" Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good one to have if you are not needing a lot of drive space but if your needing a CD drive do not get this because their is no CD drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale for $199. The price was hard to beat. It came with 4gigs of ram and 128gig Nvme HD. I added 4 gigs of ram and a bigger 500gig Nvme HD for under $100. Now it keeps up with the big boys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still working good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have this laptop and it is in the same condition that it was in when I purchased it almost 3 years ago.. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for student for upcoming college Fr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this as a gift to some I know who really need this since she can't afford to buy laptop. This laptop according to her is fast, easy to use, good for making reports and projects and its very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact size and light weight of this unit. Great for average internet/email usage. Seemed a little sluggish initially but that was solved by add 8megs of RAM to the 4megs it came with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The price was right and the size is just right too

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are great at this price! And the size is large enough without being bulky and easy to carry out and about. Larger screens are more for home use and gaming. This one is just right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for online school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for online school. However the enter buttons on the mousepad are really loud when you click on then. At first I thought something was broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for me and my children. It has been a blessing with all their online schooling. It keeps up with everything we are doing. Fast at bringing pages up. Very happy with this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a great laptop for what it’s worth.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost its not a bad laptop at all. It runs pretty smoothly as long as its not over loaded with junk. Perfect for school, and work. No complains here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Entry level laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son as a Christmas gift. So far so good. He’s pretty happy with it. He uses it for small music production and surfing the net...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Basic laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In safe mode, works great & updates dont fill memory. Added sdcard for all downloads, files & pics. Fine for web search, youtube, netflix & email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my wife to work from home during this COVID-19 pandemic. It has worked great for her to access everything she needs. She loves how lite weight it is to move around with her.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer - Windows 10S is the problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10S is terrible - called online support to take it off safety mode and it completely messed up my computer (no Login screen). Had to pay Geek Squad 180 bucks to reload everything and take safety mode off for a 300 dollar computer. Computer works great after the issue was fixed. 10S sucks avoid the headache

    I would recommend this to a friend