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Customer Ratings & Reviews

Your price for this item is $254.99
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The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,540 reviews
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow, Little Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I assumed this computer would have great battery life and be quick since it was new. However, it loses a battery percent a minute, so it can only be off its charge for 100 minutes- not even two hours. It’s also abominably slow, my 6 year old chromebook runs faster and longer than this NEW laptop. I’m looking into returning it asap. Not worth the $300, maybe worth $100 or less

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made this purchase for my wife with her going back to school and she loves it! It’s been going strong for 2 years now! Definitely a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC meets my needs to remote work. I plug it into my modem because of the number of devices connected in the house. No problems yet. I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect laptop for what I need to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate that helped me was very friendly and knowledgeable he showed me directly to the best purchase for the best price and I appreciate all the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer. No problems at all. I had to purchase this item because I started working from home. I had the Hp Envy before this one and I loved that computer. Very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good laptop and was in my budget. It might not be the best laptop, but I use it for work to write reports and go online. It works perfect. It's also pretty light so its easier for me to carry.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in a jam during the pandemic as the laptop I wanted was not available. Mistake, it is so slow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for my daughter while taking online.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my daughter to use while taking online classes. She has not had any complaints and feel it is an asset to her learning experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good temporary work-from-home solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m reasonably satisfied overall with my new HP relative to how much I paid. I love that it’s light and compact. I do notice that the processing speed is not great, especially if I’m trying to multitask. I do a lot of video conferencing. The video and sound quality are excellent, but the battery life doesn’t seem as long as the 10 hours listed in the specs. I think it was a good quick fix option in a pinch, but I will be looking to upgrade as soon as I’m able.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for basic use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not a bad computer. Seems to slow down quite a bit if using on wifi trying to view videos. Would reccomend still because it is very user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i ever made. Works great. Screen is a decent size. Easy to use, and great for all basic projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does well for what I bought it for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is super light and good quality. I got it for streaming services and it does well. Picture quality is great and it's easy to understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .This is a no frills basic laptop computer. But it allowed my employees to access the company network and stay safe during the pandemic and WFH.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop on a whim to work from home and it seems great so far. The color is nice and it seems solid and works fast enough for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for students.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop specifically for my son to use at home during the pandemic for virtual learning. For this purpose it is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cute laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually got another laptop but ended up with this one. Its fast it does the job. I have no complaints. Keyboard is smooth. Easy to type, easy to navigate, and use. Set up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for personal use, it’s super light- easy to function- battery last a long time and doesn’t shut right off when says low battery. Very pleased with the whole overall project

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for normal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for normal use such as surfing the web and email. Great laptop for the price. I did purchase separately and upgrade the ram to 8gb though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter. She loves it. It has more than enough memory, ideal graphics and excellent monitor size. This pc fits nicely in her backpack. The best part was the price.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Average laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is ok...pretty slow only good for browsing the net, watching netflix and using word.

    No, I would not recommend this to a friend