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  • Front. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Left. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Alt View 1. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Alt View 13. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.

HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive

Model:
14-DK0002DX
SKU:
6352587
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Customer reviews

Rating 4.4 out of 5 stars with 2540 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,540 reviews

  • Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer, the look is neat and new. The system has a few kinks but nothing you can't turn off and go around to fit your needs. I run games on it WoW and Sims 4 and still runs great. At times a little slow but to be expected. I haven't had it long but not once have I thought of returning it. Over all I think it's a great machine would recommend.

    I would recommend this to a friend

  • Great for work and fast processor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to work from home during this corona outbreak. Have to say by far one of the best and most reliable laptops I have ever had.

    I would recommend this to a friend

  • Great starter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great starter laptop for the simple needs. Great for writing papers and doing some research for school.

    I would recommend this to a friend

  • seems to meet the needs for online school use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably fast and reliable as far as I can tell. May purchase another one for my grandchild's use.

    I would recommend this to a friend

  • Great Value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to get a kid through distance learning. Will probably get them into and possibly through high school. Work very well for our needs.

    I would recommend this to a friend

  • Ready out of the box, eady downloafing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. The Pentium Intel processor is superb. I like the touch screen, Skype divine. Fast processing. Well put together. HP.

    I would recommend this to a friend

  • Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very please with the quality of this item. It’s durable and very easy to use. Plenty of space and memory makes it ideal for my needs.

    I would recommend this to a friend

  • Works for what ineed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if you did a lot of computer work it’s what you would want, but for what I need it works great. Would make a good beginner laptop.

    I would recommend this to a friend

  • Easy pickup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up at store was very easy, just walked in and it was ready for me.

    I would recommend this to a friend

  • It’s ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cheap and gets the job done. Don’t buy for heavy usage it lags and freezes at times

    No, I would not recommend this to a friend

  • Satisfied owner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, perfect for my family! Best Buy is amazing, whenever i have issues they immediately help me fix it!

    I would recommend this to a friend

  • Great for the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets 5 stars because it's a great laptop for the money. I use it in the basement to check email and to quick Google research.

    I would recommend this to a friend

  • Lap top received in great condition.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions and support, though not needed, was well documented and follow up emails were received

    I would recommend this to a friend

  • Gets the job done!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty basic. Good enough to handle web surfing and getting school work done. Not for the power user but light and easy to take anywhere!

    I would recommend this to a friend

  • Works great for a family of 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a smaller laptop but works great for us. We have 4 kids doing online school, so needed an extra one around. No complaints at all.

    I would recommend this to a friend

  • Simple to use laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple to use laptop. Bought it for my grandmother and can use it perfectly fine. Not too complicated

    I would recommend this to a friend

  • Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for online schooling and I can say it’s doing the job I like it and very durable

    I would recommend this to a friend

  • Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer for work. This one is Fast! Easy to use and perfect for me ,not bulky just perfect.sounds weird but it’s super cute

    I would recommend this to a friend

  • Great PC For straight Forward Aplicationa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a fast PC for wife who uses a PC for email, surfing, and using Microsoft Office apps. Because it has a SSD hard drive, it's fast.

    I would recommend this to a friend

  • Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop.. it has been pressed into service to work from home. The curb side pickup.. sucks

    I would recommend this to a friend
Page 66, Showing 1,301-1,320 of 2,540 reviews
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