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Customer Ratings & Reviews

Your price for this item is $254.99
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The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2540 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,540 reviews
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my teenage daughters to help work there school assignments. They like it a lot!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YouTube doesn’t work. Sometimes the functions on the laptop shut down and I have to find other ways to do what I am trying to. This laptop comes to you in S mode. It’s good if you only plan on witting essays and checking your email

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my nephew!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pc for my nephew, and I'm happy, it's fast, small, light, I'm thinking of buying another one for my wife. I recommend it 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for 2 months. It is exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my 10 year old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is light and very easy to use and very good speed! My 10 year old loves it! It’s a great product for a affordable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's 8 children that use this laptop and it's doing great. We got it for kids to at home learning. We haven't seen any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great- Simple laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Its quick and I bought it for light use at home. Only down side is I wish it were touch screen. But hey, good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Simple LapTop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for this perfect laptop! Very easy and simple to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, very satisfied with this product. I would recommend to anyone looking for a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a simple laptop to do basic QuickBooks billing. I had no problem hooking it up and using my Wi-Fi printer for that purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that it works for everything and when you want to do work it can work for that to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for basic work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with- good speed I did turn off Mode S, because on problems downloading some applications . Happy I was able to switch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This laptop is best for browsing the internet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to use for Amazon Workspaces and did not work out well. It was my fault I was looking for a cheap laptop that could give me the best bang but couldn’t handle the load. I returned it today and will buy one that is more adequate. If you need a laptop to browse the internet, email, school work, or watch YouTube this would work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best buying experience I've ever had. It was easy and efficient to process, set-up, and activate. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP Laptop. So glad I purchased this. Perfect for my needs. Simple, great quality laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quick and the price was right. I thought the screen size would be a problem for me but so far I'm okay with it. Glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a retired person I don't do a lot with the computer but email, check out book deals, and browse Amazon and watch my tv shows on Prime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son can do all the things a kid want to do on this laptop like YouTube etc so he doesn’t have to use mines which is actually for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my HP laptop almost daily. It's much lighter than the last laptop I purchased 5 years ago. I'm pleased with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves this, she now watches movies when she wants and she has no problem with speed.

    I would recommend this to a friend