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  • Front. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Left. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Alt View 1. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Alt View 13. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.

HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive

Model:
14-DK0002DX
SKU:
6352587
Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 2540 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,540 reviews

  • Budget Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent laptop for anyone not doing any heavy graphics or programming on their machine

    I would recommend this to a friend

  • More Bang for Your Buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything I need and did not break the bank. Best Buy had a great deal on it and I love love love my purchase!!!

    I would recommend this to a friend

  • Good inexpensive options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed something for light use and paying bills. Best value for an entry level laptop

    I would recommend this to a friend

  • Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I was looking for in a computer. I did not need anything fancy. Something to just get the job done and it has.

    I would recommend this to a friend

  • Great basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an older laptop which had Windows 7! This one was highly recommended by the store tech person and he was right.

    I would recommend this to a friend

  • Awesome Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my young godson. He had no problem navigating the menus. Great graphics for the price. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    This computer was SO slow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operating system for this computer was unbelievably slow, and even functions like have multiple windows open at once or attempting to video chat would cause the computer to crash. Do not recommend. However, if you're not using it for work, it is an inexpensive option.

    No, I would not recommend this to a friend

  • Great Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter to use to complete her virtual year off during the start of the pandemic and we loves it

    I would recommend this to a friend

  • Great computer and service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it along with features and sleekness! Best Buy was great with service and offers that were presented!

    I would recommend this to a friend

  • Great Machine for its purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for work, that was inexpensive with quality. This one hit the spot, great memory storage and processing speed.

    I would recommend this to a friend

  • HP Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP Laptop. So glad I purchased this. Perfect for my needs. Simple, great quality laptop.

    I would recommend this to a friend

  • Nice entry level laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with the performance and feel of this computer. It feels a bit light, but hopefully it will hold up for several years!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Good device for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device for the price. Purchased for creating documents.

    I would recommend this to a friend

  • Nice starter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheaply made... doesn't have alot of bells and whistles... it's just a plan base laptop

    I would recommend this to a friend

  • Good laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good just as expect from this laptop I dont have and problems with it so far.

    I would recommend this to a friend

  • HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP laptop that I received this Christmas. Very easy to use. It is lightweight and the keyboard has a nice touch to it.

    I would recommend this to a friend

  • solid laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop for the price, solid state drive is better than similarly priced alternatives

    I would recommend this to a friend

  • Ok for children

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am used to a laptop & I can't type as well with this, I wish I had bought a chrome book

    No, I would not recommend this to a friend

  • Fulfills my needs for working remotely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased specifically for working at home remotely during the Pandemic. Works great, battery life is long, speeds are good!

    I would recommend this to a friend

  • pretty good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good laptop, but takes time to get used to the page scrolling and some other things

    No, I would not recommend this to a friend
Page 69, Showing 1,361-1,380 of 2,540 reviews
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