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  • Front. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Left. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Alt View 1. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Alt View 13. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.

HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive

Model:
14-DK0002DX
SKU:
6352587
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Customer reviews

Rating 4.4 out of 5 stars with 2540 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,540 reviews

  • What you get is what you pay for.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. I originally purchased it for school work. Random use for online search and shopping etc. Never used it for large downloads or anything really. I’ve had it for a while and now it’s garbage. It sucks. But I got what I payed for so it’s fair.

    No, I would not recommend this to a friend

  • Good computer for my child

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter and she loves. So far it’s been working great.

    I would recommend this to a friend

  • Great for basic functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had laptop for a few weeks, but so far it works fine for what I need.

    I would recommend this to a friend

  • PURCHASED AS A GIFT FOR MY MOM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHE IS VERY HAPPY WITH IT AND ITS CAPABILITIES COMPARED TO THE CHROMEBOOK SHE HAD

    I would recommend this to a friend

  • Perfect for Quarantine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for the kids to use while learning from home. No issues so far. Does what it needs to do.

    I would recommend this to a friend

  • Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my computer. It’s the perfect size & the quality is bomb. It’s a great computer for beginners

    I would recommend this to a friend

  • Hp 14" Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid love It for School, Still working as new. Now that they are doing Home School Is a life saver.

    I would recommend this to a friend

  • Great beginner computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good basic computer. Not good for gaming. Lightweight, good graphics.

    I would recommend this to a friend

  • Excellent Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT Value! Backed by very knowledgeable staff with eager to help clients attitude! Tgank you, Best Buy Team!

    I would recommend this to a friend

  • GOOD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school needs. I could use a lil more memory but for now thumbs up

    I would recommend this to a friend

  • Great basic laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect laptop for someone that is just surfing the internet, checking emails, and backing up their phone.

    I would recommend this to a friend

  • The Best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this hp lap top in April i have no complaints light weight i take it everywhere with me!

    I would recommend this to a friend

  • My daughter loves this toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was able to set it up immediately after opening. Very fast and was a great deal at $219 as her Christmas gift.

    I would recommend this to a friend

  • Move & affordable BUT having issues already!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop 3 weeks ago so I could telecommute from home. I been having issues with the CAP lock key since day one. This is making it very difficult to type in my passwords for work or type an email. I am resetting the computer right now, I hope it fixes the problem. If not I’m returning the laptop.

    No, I would not recommend this to a friend

  • Good computer for basic task

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for basic task we use it to do online streaming and works well.

    I would recommend this to a friend

  • Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a basic computer to use on vacation, this one seems to do what I need.

    I would recommend this to a friend

  • Great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed...something inexpensive that could still sufficiently perform. Met all our browsing needs.

    I would recommend this to a friend

  • nice little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine for basics with a decent screen. It is not ideal for playing games.

    I would recommend this to a friend

  • Good value for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son. It is easy to set up and run faster than I anticipated. A great value for the price.

    I would recommend this to a friend

  • Value Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter for remote learning....great speed and easy for her to navigate.

    I would recommend this to a friend
Page 75, Showing 1,481-1,500 of 2,540 reviews
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