Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Left. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Alt View 1. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.
  • Alt View 13. HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive.

HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive

Model:
14-DK0002DX
SKU:
6352587
Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 2540 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,540 reviews

  • Great computer for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Setup and usage is as expected. Good machine and the solidi state makes for a quick startup.

    I would recommend this to a friend

  • Great Buy!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school, works great and I am able to do everything I need with this laptop.

    I would recommend this to a friend

  • Wife's New Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great anniversary present for my wife. Her last laptop was over 10 years old and out of date.

    I would recommend this to a friend

  • Great laptop for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer for the price. Use it to work with photoshop and 3d printer. Works great and perfect size

    I would recommend this to a friend

  • Good household laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for personal use. User friendly with accustomed features.

    I would recommend this to a friend

  • Just what I need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need for . The price was very reasonable and the functionality of this product is awesome

    I would recommend this to a friend

  • Great battery life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery surprisingly last long. I use this laptop all the time

    I would recommend this to a friend

  • Good buy for what I need.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of this model. All I need is internet and this does just fine for web browsing.

    I would recommend this to a friend

  • Gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for each of my nieces for school and it’s perfect for them!

    I would recommend this to a friend

  • It seems to do the job I need.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop, but I didn't use the free 6-month virus software.

    I would recommend this to a friend

  • HP PC

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light weight laptop. Easy to use and great value for the price! It’s a perfect home computer!

    I would recommend this to a friend

  • Great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reasonable laptop for work at home need. Everything I needed!

    I would recommend this to a friend

  • Great Value

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this fully and the feel in as good as an expensive PC, not issues 10 months later.

    I would recommend this to a friend

  • Awesome Lab Top everything worked according to ins

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a overall very good experience with my labtop. First time using one really enjoying it.

    I would recommend this to a friend

  • Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got as a gift and love the size and simplicity. I wanted so I could have a nice computer at me home.

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for viewing Netflix and YouTube videos. Don’t use it for much other then streaming videos.

    I would recommend this to a friend

  • Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for a gift, my nephew was so excited, perfect for Young Boys.

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for something practical thats not complicated for easy jobs. This one is great for that.

    I would recommend this to a friend

  • Good Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight and compact, gets the job done. happy with the purchase

    I would recommend this to a friend

  • Great for my son's school work!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my son's school work. Were thrilled it's perfect for him and a affordable price.

    I would recommend this to a friend
Page 81, Showing 1,601-1,620 of 2,540 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.