Customer Ratings & Reviews
- Model:
- 14-fq0013dx
- SKU:
- 6415804
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.1 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.
This summary was generated by AI based on customer reviews.
It sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the laptop less than a month and cracked the screen. I barely applied pressure and now it is damaged. Money wasted!
No, I would not recommend this to a friendHP Computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer functions great, but it over heat and shutdown alot.
No, I would not recommend this to a friendPoor Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap laptop. Sometimes it just suddenly just froze the screen. I won't recommend it. Poor performance.
I would recommend this to a friendTerrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer freezes all the time and so that’s not good for people who actually need to use it for important business or school
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was to be for my son and school and it is horrible. It runs slow, freezes and keeps blocking his school websites.
No, I would not recommend this to a friend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker sounds very staticky- can hardly understand any voices on it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kayla,
Thank you very much for your review. We are always grateful for any feedback received regarding our products and user experience and can assure you that reviews like yours allow us to adjust our future product designs to better serve the needs of our customers.
We build our devices with the intention of providing a reliable experience for our customers, and especially in a time where videoconferencing is so important, I can imagine how disheartening this must be.
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Sound issue" or any other applicable icon.
Please know that we are always here to help and to assist you with selecting the product that best suits your needs. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
will not turn on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a brand new computer and it will not come on.. worked great for about a week and now just a black screen.
No, I would not recommend this to a friendDont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer blue screened after 6 months or use, dont buy!
No, I would not recommend this to a friendMisunderstanding PickUp
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Laptop Was Never Picked Up By Me i don’t even live near that address
No, I would not recommend this to a friendNo just don’t
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was eh not that great but I know that it is good if you need something to just get by the day
No, I would not recommend this to a friendComputer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product for my daughter and the computer had went horrible like a two weeks later
No, I would not recommend this to a friendDid not work properly.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality and not user-friendly no support available and I took it back to best buy with no luck.
No, I would not recommend this to a friendWaste of money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working the very next day. My son had to use my computer for school. Waste of money.
No, I would not recommend this to a friendHP Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had problems with the laptop since buying it. Very unhappy with the purchase.
No, I would not recommend this to a friendBad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product and i wouldn't recommend to nobody!!!.even bestbuy refused to accept back.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow and does no work well with the new software. WOULD NOT RECOMMEND SAVE YOUR coins
No, I would not recommend this to a friendScreen Damage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it less than a year and it already doesn’t work. Don’t waste your money
No, I would not recommend this to a friendNever got the computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the product. I’m very disappointed and looking to get my money back.
No, I would not recommend this to a friendIt’s absolutely crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with school app bought for my kids cannot run multiple applications
No, I would not recommend this to a friendNot very reliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very reliable, crashed 3 times, I had to reset it again and again
No, I would not recommend this to a friend