Customer Ratings & Reviews
- Model:
- 14-fq0013dx
- |
- SKU:
- 6415804
Customer reviews
Rating 4.3 out of 5 stars with 2080 reviews
(2,080 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.1
Rating 4.1 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
HP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not Good look into something else you may be more satisfied
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Laptop I ever owned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crashes more often than a drunk cab driver. Extremely unsuitable.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hp laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always glitching can’t share my screen while at work
No, I would not recommend this to a friendRated 1 out of 5 stars
Crash
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insane. Thing crashes constantly and will not be fixed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screen continued to flash poor screen quality bought for work
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product, locks up endlessly. Do not buy ever
No, I would not recommend this to a friendRated 1 out of 5 stars
Never again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad a rip-off. Deceptive claims as to new computer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Turn on and turn off bad no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all always stopping, turning off and turning on
No, I would not recommend this to a friendRated 1 out of 5 stars
Never got product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the product . So I don’t know what it’s like
No, I would not recommend this to a friendRated 1 out of 5 stars
It suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's awful kept crashing its not good at all its s***
No, I would not recommend this to a friend- Pros mentioned:Lightweight
Rated 3 out of 5 stars
The Nokia of Laptops.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First impression: You get what you pay for. I was just looking for a simple laptop, which is surprisingly hard to find these days. Don't need a touch screen, don't need it to go 360, definitely don't need to pay 300 dollars extra for those (in my case) pretty useless features. PROS: 1. It DOES do what it is intended to, which is: Browse, Stream, Research, Etc. 2. It is lightweight and pretty hardy. I feel like if I were to drop it from a waists height, I wouldn't be panicked about the screen cracking or the computer malfunctioning. 3. It is easy to navigate and does a good job instructing the user how to navigate upon startup. 4. The keyboard is pretty quiet, I'd even say it's quieter than the "quiet" keyboard on the pixel book. CONS: 1. It definitely stumbles upon multitasking. I need to have multiple tabs open at basically all times for research, school, work, etc. And when you have more than 6 tabs it starts significantly under-performing. (IE: buffering for a long time, freezing up, etc) 2. Definitely not a laptop for use in low-light settings. Even on the lowest light setting, it is still extremely bright on my eyes. Even with night mode on, it is STILL extremely bright on my eyes. 3. Why is there no back-lit keyboard? In the modern age of technology and the price of this computer, a back-lit keyboard isn't so out of the question. It would be the one addition that would give this device the extra kick. 4. This is maybe more of a Windows issue and less of an issue, but more of an annoyance: it is so cluttered, so, so cluttered with various bits and pieces of it's software, apps, and settings. It's not as streamlined as the more modern day devices and operates more like a machine from 10 years ago than a modern speedy computer some might be used too. It's also a little outdated aesthetically. TLDR Overall: Good buy for the price. However, if you are looking for something to use for more serious school or work programs that require a lot of multi-tasking, I would spend a few extra hundred and just get something with a better and faster processor like i5 or i7.
I would recommend this to a friend - Pros mentioned:LightweightCons mentioned:Camera quality
Rated 4 out of 5 stars
a great computer for online school!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pros- -super lightweight, not like other computers that are super heavy and very hard to carry. -the battery life is terrific! super long battery life. cons- -the camera quality is alright, but i expected a slightly better camera quality than what I had gotten. -switching out of s mode to windows mode (regular mode) just to download google chrome and other apps that are not applicable to windows. overall, my daughter likes it so far and has had no problems with it yet.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Y'all, this laptop is a breath of fresh air
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My not-that-old laptop recently fell from a height and the screen cracked, I'd only had it for about 4 months. I was disappointed with its performance and was considering upgrading the RAM because it was just so laggy, frequently would have programs not responding, and the fans always seemed to be working overtime. For context, I'm a full-time student and the extent of my work is mainly typing documents and I frequently have 5+ browser tabs open, perhaps Outlook is open at the same time. Then I found this HP and decided to take a chance, it just seemed like such a good deal and comes stock with a SSD! It's sleek, discrete. I've had it for a few days now and: 1) I'm never going back to a HDD. This laptop also comes with 4G of RAM which isn't anything crazy, but it operates so smoothly and without hiccups or fans blazing. If you're not planning to play video games on it, this laptop will likely be great. 2) Boots up in like 5 seconds (thanks to SSD), it's so great. The machine is quiet, I haven't experienced any lag so far. I love that the touchpad has multi-gesture capability as well. 3) The battery lasts quite a while when unplugged! To be fair, when I'm at home I plug my laptop into a larger monitor via HDMI, so this likely conserves battery usage due to the laptop display not being turned on (it has lasted more than 5 hours this way, no intensive programs open, just Word and a bunch of browser tabs). I've used it once so far without plugging it into an external monitor or charger, and the battery depleted super slowly though I did not allow it to drain. Of course you can change the power conservation settings and display brightness, both of which affect the battery life. Overall, I am extremely pleased with my purchase and would recommend this laptop to a friend.
I would recommend this to a friend - Cons mentioned:Slow
Rated 3 out of 5 stars
Slow computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After maybe 2 years of using it, the computer got a bit slow but it still works. The battery also drains pretty quickly now.
No, I would not recommend this to a friend - Pros mentioned:PriceCons mentioned:Storage
Rated 5 out of 5 stars
A really decent laptop!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a minor, my dad bought this laptop for me so I could use it for school and other essential things. While using it for the laptop, I did not get used to it for a little, but I eventually got it. It's actually easy to use! This laptop is so simple to have. Oh, before the price changed, it was $250 when my dad bought it. And there is just a tiny problem about this laptop is that it kind of does take a lot of storage but fortunately, it only does slowly! Overall, this is a pretty decent laptop. I think it's definitely worth it!
I would recommend this to a friend Rated 5 out of 5 stars
My laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment that has always worked well and has been a great,help to my children with their schoolwork, I recommend it 100%.
I would recommend this to a friendRated 4 out of 5 stars
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was purchased for my kids during COVID on line school. They worked great.
I would recommend this to a friendRated 4 out of 5 stars
Solid Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this laptop for a few years now and it’s still running well and I’d say it’s definitely a good budget laptop.
I would recommend this to a friendRated 5 out of 5 stars
Best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best lab top I ever had , I wish I didn’t break it.
No, I would not recommend this to a friendRated 4 out of 5 stars
HP Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP computer review. Great and reliable laptop. Would definitely recommend.
I would recommend this to a friend











