Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Angle. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Left. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 1. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 3. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 4. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 11. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 12. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 13. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 14. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 15. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD

Model:
14-fq0013dx
SKU:
6415804
Highly rated by customers for:
Your price for this item is $263.99
Clearance
The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,080 reviews

  • Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great laptop.wirth every penny.Great as a gift...cool color as well.

    I would recommend this to a friend

  • Hp laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it just haven’t used it that much hubby brought it for me for my birthday to use with my silhouette cameo but due to covid 19 Illness I haven’t use too much but I will Thank God I am better

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product very much. It is very lightweight is helps in taking it with

    I would recommend this to a friend

  • Good quality, good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I intended for it, very fast start up, and clean running

    I would recommend this to a friend

  • thebest$can9999buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was purchased and it was given to a student, have not herd anything about it

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend loves it. Easy to use. Easy to navigate. Very light. Not heavy.

    I would recommend this to a friend

  • Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my older mother. It is great for all that she needs a computer to do.

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for my niece she does that zoom school and needed it.she loves it.

    I would recommend this to a friend

  • Great labtop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery just dies so quickly. I use it for school so it's good for that

    I would recommend this to a friend

  • Great Laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for my son, it met his expectations. He's happy

    I would recommend this to a friend

  • Great keyboard!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally in love with my laptop. It met all of my expectations and I got on sale.

    I would recommend this to a friend

  • Salesman was helpful in the selection of my new la

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the Brockton store. I need assistance service for connection

    I would recommend this to a friend

  • Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop ans was so pleased I took my partner to get one as well.

    I would recommend this to a friend

  • gifts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. These are christmas gifts but the service I received was great.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on the Laptop. Not using it for gaming. It's help up so far.

    I would recommend this to a friend

  • Pc

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she loves this so much!

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop works very well and is very fast I like that.

    I would recommend this to a friend

  • Box in wrong place

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what star rating to give. We grabbed the wrong box so I have no review

    I would recommend this to a friend

  • Great camera and audio.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working out very well for my child. The camera and audio is awesome.

    I would recommend this to a friend

  • Good laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small sleek and is good for a professional setting using it for college

    I would recommend this to a friend
Page 74, Showing 1,461-1,480 of 2,080 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.