Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Angle. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Left. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 1. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 3. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 4. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 11. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 12. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 13. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 14. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 15. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD

Model:
14-fq0013dx
SKU:
6415804
Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,080 reviews

  • Great device

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the office and it works great, love this

    I would recommend this to a friend

  • Great laptop for anyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice n quiet machine. Great for everyday work. Speed good and easy to use.

    I would recommend this to a friend

  • great quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thin light weight and fast. need say no more about this purchase.It is a mover

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is perfect for me.. fast enough and loud enough! HP is the best

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was great, and my mom really loves it. If it’s all of her needs

    I would recommend this to a friend

  • Good laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small sleek and is good for a professional setting using it for college

    I would recommend this to a friend

  • Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very satisfied doe my son at home school during pandemic.

    I would recommend this to a friend

  • Excellent student laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new laptop for school! I recommend this for any student!

    I would recommend this to a friend

  • great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this item for my 10 year old granddaughter she needed it for school

    I would recommend this to a friend

  • College Life

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great quality laptop for a college student! Had no problems w this one

    I would recommend this to a friend

  • Excellent customer service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect! Thin and light weight! Great for work and school!

    I would recommend this to a friend

  • Good so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the start of 2020 school year. So far so good. Works as intended

    I would recommend this to a friend

  • back to scholl

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought for son to go back to school he loves it so im happy hes happy

    I would recommend this to a friend

  • I Has It's Good and Bad Point

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: Audio, Software, Support Assistant and performance. The True Key sucks.

    I would recommend this to a friend

  • HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it right away because I found a much better one at the store.

    I would recommend this to a friend

  • lap top

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top has been very helpful. it works when I turn in on. very happy

    I would recommend this to a friend

  • Excellent unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop computer for the money. Has all of the basic functions.

    I would recommend this to a friend

  • Great for its price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Used for schoolwork and is compatible with sites used.

    I would recommend this to a friend

  • Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! My husband surfs the net and his old one was getting so slow.

    I would recommend this to a friend

  • Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer, Has a lot of speed and performance for a cheaper based unit.

    I would recommend this to a friend
Page 75, Showing 1,481-1,500 of 2,080 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.