Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Angle. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Left. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 1. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 3. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 4. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 11. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 12. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 13. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 14. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 15. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD

Model:
14-fq0013dx
SKU:
6415804
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,080 reviews

  • lap top

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top has been very helpful. it works when I turn in on. very happy

    I would recommend this to a friend

  • Great for its price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Used for schoolwork and is compatible with sites used.

    I would recommend this to a friend

  • For casual internet browsing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Good surfing appliance for my 84 year old mother in law.

    I would recommend this to a friend

  • Great for the pro

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for small work projects Runs most all the tasks I need it to

    I would recommend this to a friend

  • HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it right away because I found a much better one at the store.

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice compact design. Jet black good color. Wish it had more storage

    I would recommend this to a friend

  • Good so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the start of 2020 school year. So far so good. Works as intended

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera works great for what is needed would recommend

    I would recommend this to a friend

  • This is great my wife loves her New laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes it very much ,no issues,downloaded games with no problems

    I would recommend this to a friend

  • Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! My husband surfs the net and his old one was getting so slow.

    I would recommend this to a friend

  • I Has It's Good and Bad Point

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: Audio, Software, Support Assistant and performance. The True Key sucks.

    I would recommend this to a friend

  • Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer, Has a lot of speed and performance for a cheaper based unit.

    I would recommend this to a friend

  • good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect for my needs. I mostly play sims and watch netflix.

    I would recommend this to a friend

  • Excellent unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop computer for the money. Has all of the basic functions.

    I would recommend this to a friend

  • Typing and such

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop for the size and has worked very well

    I would recommend this to a friend

  • Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got laptop as a gift, they were happy. Walked in walked out super quick

    I would recommend this to a friend

  • Screen freezes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great except for the fact that the screen freezes several times during virtual learning on Microsoft teams. We have run all updates and still have the issue. Unable to return after 15 days.

    No, I would not recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my touch screen laptop. The screen is nice and big

    I would recommend this to a friend

  • Works just fine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer to stream mucus on. It works just fine for that purpose.

    I would recommend this to a friend

  • Long lasting battery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use for her school work. She has no complains

    I would recommend this to a friend
Page 76, Showing 1,501-1,520 of 2,080 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.