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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,080 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Has everything we need for helping our son with homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great laptop must buy for students and work. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. The speed is amazing. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy computer for kids. It is a good fit for kids. I'll recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop was a surprise birthday gift for my beautiful wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top does just exactly what it says it will do, and that's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my touch screen laptop. The screen is nice and big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and pick up. Products are always as depicted online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my laptop. Convenient size. Great value for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics...PC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy products and service are the best. Love geek squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good buy. Would recommend this product to q preffered customer

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 2 out of 5 stars

    Would have chosen a different one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having issues with it. After the first week I Have to shut it off and back on. It freezes. Wished I would have shipped around more

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for remote school or work! We have had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandma friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Granny needed a basic computer not to fancy with a good processor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Laptop is pretty basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality and color is quite poor. The laptop also has some performance bottleneck even with Google classrooms. But I guess for kids it's a decent use and throw laptop for starting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous Value... I highly recommend Best Buy's discount section

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick And Fast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice and quick loaded up fast and ran programs like a dream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this was my best purchase but I can’t downloading Webex

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for online classes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought laptop for quarantine classes, cute little laptop for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the upcoming school year. It performs fast so that’s a plus.

    I would recommend this to a friend