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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,080 reviews
  • Rated 5 out of 5 stars

    Bought new laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new PC- so light and fast. Keyboard has a nice touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I need for shopping and general internet use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but not solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay for the purpose it was intended but it is not super high quality. You’ll spend lots of time turning off all the HP and Microsoft stuff you don’t even care about

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to go in store and was helped very fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service. was packed in the box nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for my young grandson. It is really user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for simple work from home stuff.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a last minute birthday gift and worked out really well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is good for simple use. However my speakers were full of static only after a few months, and my computer randomly cuts off. You get what you pay for!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer!! Would recommend to anyone even beginners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purr

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome I really enjoy using it a lot of memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need it for, running my crazy household!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a Christmas gift and they love it. So happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for virtual learning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and daughter even found it would play games pretty well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for this laptop and easy use and very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use it everyday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I really love the laptop and the Best Buy Rep was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for my grandson for school good Quality Every light

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PC is fine, but white paint on keys wearing off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that the white paint on the black keys of keyboard is quickly wearing off after only a few weeks use of the PC.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product to use. I would recommend this to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 100% satisfied with my purchase. Its was reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey purchased Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my purchased laptopfromBest Buy.

    I would recommend this to a friend