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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,080 reviews
  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Microsoft interface is not user friendly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is low quality, Overall experience was not that great! especially considering the price!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problems after 4 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit 4 weeks ago and everything was going great but the cursor disappeared on the screen. Researched online how to fix the mouse and swipe pad but nothing worked. Even did a factory reset since I really didn't have a lot on there yet and still no mouse. Only thing that would work was a USB plugged in mouse. Took back to best buy but the said they have to send it out to be fixed and now I have to wait 2-4 weeks for repair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good laptop but it does struggle with its CPU and ram but overall it a good laptop for school wouldn't recommend for gaming

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love this computer but the sound gets all weird and cracks up when you play a video. Everything else is fine though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small and lightweight

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was delivered in a timely manner and well packaged. Small and compact. Just what I was looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good starter laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchpad without right and left buttons took some getting used to for me. But overall, solid device for kids or for basic surfing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Antivirus neededg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pc but no one told me about buying antivirus so my computer got infected and got really screwed up. Cost me over $400 to fi

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were pieces detached from the laptop. We had to put it back together. Seems to run okay, not the quickest in the world.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    my HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer a backlit keyboard-DVD drive-longer battery life-more free production software installed and more USB ports

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a lesson learned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was OK however it was returned as a scammer got in and we returned for a credit. We purchased a Mac instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dont buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend or buy this again. It was rather pricey and did not meet my expectations

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop for children

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is decent for child to do school work. Outer shell of computer feels very flimsy and thin, just feels cheaply made.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works if you need a basic PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the basics. Nothing fancy. Would not recommend for any sort of extensive use, backup/secondary device only.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have taken the computer in once already for a problem. We are taking it in tomorrow for another problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good to work on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the computer thw bad thing i had alot of trouble.fixing the keyboard and the signs they were everywhere

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is okay for the money. Cheap plastic case. Doesn’t seem very sturdy. Have enough power for what it is used for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There are better options....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 for my office. Inconsistent quality, mediocre screen. I had much better results with the Asus....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is somewhat difficult to read on text-heavy pages. The brightness regularly needs to be adjusted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast very handy , easy to use care and handle very convenient

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 2 out of 5 stars

    Not Very Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It overheats alot,the battery drains quickly and it freezes and crashes alot.

    No, I would not recommend this to a friend