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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,080 reviews
  • Rated 3 out of 5 stars

    No numeric keyboard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it without opening the box. I didn't realize that it didn't have the numeric keyboard.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lack of selection and need led me to this purchase. The original order I placed for a Dell was canceled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the basics, can't have too much going on or the computer lags. Overall an ok buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nothing wrong.good PC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is using this PC for remote school.It has noproblem and good response all the time,I like this PC.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic laptop to get some office work done.Nothing special about it. Touchpad rattles too much when tapped.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera doesn't work. Uninstalled and reinstalled drivers. Ran scans. Nothing is fixing the issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price u will think u will get a better quality laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not suitable for Linux!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was labeled as suitable for Linux. It was not! The Wireless Adapter was not compatible with Ubuntu

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review of HP 14" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It starts up fast but, it does not have all the features I wanted to have for my business.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer and does all the essential things that you would need for a computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pumpkin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very nice and it's what I expected website was very helpful and they kept me up to date on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Specs did not match the laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Needed a laptop with Ethernet port. Specs on Best Buy showed this laptop includes 1 Ethernet port. Caused a big problem as this was needed for a time sensitive assignment.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    You pay for what you get, not worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not intended for web conferencing or Microsoft teams per the “Geek Squad”. We have had issues since day 1. It lags, glitches, poor battery lift. Online school and learning for my daughter has been frustrating with this device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so laggy for gameing and for programming but is good for doing Facebook and stuff

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No touch screen for a new laptop- you can get others for the same price with- my mistake.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 1 out of 5 stars

    horrible freezes!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    freezes all the time!!!! I try using a different browser to resolve issue but still freezes. You literally have to power off computer and power on to get to work and then freezes again!!!!!! returning asap!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not. compatible with OBS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it to non compatible for OBS streaming program, so had to return the item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest of laptops. It requires a good room temperature to cool down

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    go let go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microsoft remail is in fdo loop so i vact get my sdoftware to work.mcksoft.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    standard needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty typical modern laptop without the touchscreen as well as just basic

    No, I would not recommend this to a friend