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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,080 reviews
  • Rated 3 out of 5 stars

    It’s a good tool for the price .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used it for zoom and Microsoft Teams meetings so far. Not bad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 1 out of 5 stars

    Not good for virtual school or work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ideal at all for virtual school. Purchased this for my Kindergarteners and it is constantly freezing and kicking us out of Teams meetings. Maybe it would be better for light browsing, cannot handle anything more that that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it accomplishes it's purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ir works, it's not agonizingly slow, and windows 10 is a solid OS.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for school work on a daily bases and it work great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..............................i broke it.....not good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for a basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad for a basic laptop. Very light weight and compact.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, doesn't always work with Microsoft teams. Ok laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Budget friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay for the price don’t expect any high performance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A good starter laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice. I bought it for my youngest son to use for school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like watching paint dry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it is speed you need, keep looking. This computer is slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well for an HP. Product has not crashed yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t like this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter because she doin home school ,it couldn’t get a lot of apps .mainly it wasn’t good at all wouldn’t download zoom .zoom is use to have video chat with students.it couldn’t get any apps the memory wasn’t big enough the mouse pad never work properly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 1 out of 5 stars

    Horrible for remote learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer sucks for remote learning. It freezes or the screen turns black even when it is connected to the internet. I wish I could’ve returned it but only a 15 day refund. Save your money and get something better!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for school and small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for schooling online and small business work.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 1 out of 5 stars

    Very disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my daughter's online Grade 4 school work but it is not efficient enough to run everything she needs. It continues to freeze every time she logs into her online video classroom. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PURCHASED FOR KIDS VIRTUAL SCHOOLING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shall see. School starts this week. So far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good starter utility laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do without fanfare or fuss.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Storage Discrepancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My C drive usage summary says 33.5 GB free of 57.4 GB. The advertisement says this PC comes with 128 GB. I did not think to check this until I was faced with an error message saying I didn't have enough space when I was trying to move some files around.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this labtop bout month ago. The battery life is very small. I’ve experienced multi freezing screens off line. I also did not receive the anti virus that is offer with this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Reconsider another HP model or another make!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this HP Laptop Model:14-fq0013dx SKU:6415804. Used approx. 30 minutes over three days and experienced screen freezing, 1 to 2 minute lagged start-ups and screen going black. Constantly rebooting. I currently own (and using) two working HP laptops that are over twelve years old. No problems with either since purchase. I believe this model should be be recalled. I now hesitate purchasing another HP laptop. Caveat emptor. This is especially applicable to this item which is under a strict 15 day replacement warranty.

    No, I would not recommend this to a friend