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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,080 reviews
  • Rated 2 out of 5 stars

    Weak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ending up returning this laptop. The cheap look, feel and performance reflected the price of the unit. I guess you get what you pay for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Not worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is awful, connectivity is difficult. I bought it for my children to do work and we give it a F.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had the computer for a month or less. The screen turns black randomly and I have to reboot often. It has given me nithing but issues

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do Not Buy.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero stars. Battery died after 1 month. Completely dead. Past return date.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Super Slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. Not worth the money. Will be returning this product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad reviews on this one The pad wasn't working Slow and hard to work with I returned today

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is not approved for my work at home job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop for an emergency for my work at home job because my Macbook Pro is in the shop. This laptop did not even meet the requirements for the work at home job that I was applying for. This laptop is not even worth the price for the amount of money that I paid for it. For the price that I paid for this laptop, I should have received a quality laptop with everything on it. I am very upset and dissatisfied with this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Failed in 3 days!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop and it literally failed withing the 1st 3 days. Gonna try to stay away from low cost HP products from now on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work. Something inexpensive but decent. It’s not a MacBook but it does it’s job

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 1 out of 5 stars

    not a good computer for work, entertainment,school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes a long time to power on and froze for a sometime.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 1 out of 5 stars

    Poor quality laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality, keeps freezing even while processing a limited amount of data.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 1 out of 5 stars

    average at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    go to certain sites and computer just freezes up, has done this since day one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated and not worth it no mouse speed adjustment that works

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Froze on first day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First day of school camera went blank and screen froze. Absolutely horrible

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was very glitchy I didn’t like that it wasn’t touchscreen and it look like a newer model

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    There's better out there

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great computer. Would not buy again. I would spend a little more money and get a better computer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t but

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps shutting of. Won’t stay charged. I hate a bought it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the product for about a month and then it stopped working. We brought it in and it has been out for repair since then. We purchased this for our Son to use for school and he only was able to use it 3 of the 10 weeks that school has been in session so far. Still waiting for the app to update the status. It has stated in progress for weeks.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 1 out of 5 stars

    maybe mine is defect one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps freezing up . want to return but no longer returnable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A no go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother was extremely disappointed with amd processing.

    No, I would not recommend this to a friend