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$189.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2473 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,473 reviews
  • Rated 5 out of 5 stars

    Real helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , is very lightweight and what I like the most is that is not loud at all when the fan turns on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse laptop ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and glitchy can’t even game on the computer and very complicated and frustrating

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Horrible! I thought the sale price was too good to be true and I was right!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for our Grandson. He likes it so much we decided to get one for his sister. She, too, thinks it's great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, i thought it was a nice price but overall the laptop was horrible. Got a replacement and that was horrible too.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Good for the basics, technical issues may vary.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very much meant to be a more budget-friendly laptop, meant for those who need the very basics without too much else. You won't be able to store much on here, so you will likely want to keep this as a simple work device when away from home. You could probably stretch this out further by uninstalling some of the apps it comes with, but even the essentials are going to take up most of your hard drive. Be wary that you may have issues just starting up the laptop for the first time. When I got to the Windows Update screen, the whole process got stuck and forced me to hard-reboot the laptop, which ended up restarting the set-up altogether. It eventually did go through, but it's a very glaring mark on this laptop. Another piece of advice is to turn off the "S mode", which forces you to use Microsoft's own store for all of your app downloads. I'm sure most people use a variety of programs, so you don't need your own computer telling you what you can and can't use. I've gone over the negatives I've found, but there are some positives. The laptop itself feels sturdy despite being lightweight, and the keyboard is large enough to feel comfortable typing on (in fact, I'm using it to write this review). Sounds and video have played well enough from my experience, and at the very least it can handle some light streaming. Battery life seems adequate, and will likely vary depending on what you're doing at the time, but if you're just checking emails you could probably keep this unplugged all day with no worries. As I said before, this is very much designed to be your standard work machine without the bells and whistles. You won't be doing much if any gaming on it, and it's best saved as an emergency machine or for something to bring on trips if you need something for work or with a keyboard. I would advise testing one out in-store before deciding if this is for you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems since we opened it! Computer keeps glitching wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted something that i could use for work. It is perfect for writing assignments and navigating the internet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what I expected. These Chromebooks just aren't as powerful as a laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    laggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very laggy i understand why it was so cheap will deff be returning and investing in a better one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Small laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow operation system but at the price with software serves the purpose of document creation that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and affordable laptop , light weight‘ .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible don't perform at all. Not working. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ho laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Exactly what I needed for home leisure use . Easy to order on line and got it the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great christmas present.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loved it. This laptop was great for the price and overall pleased with the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spend the extra money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it has very slow processing that can’t handle normal functions without locking up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Web browsing and Word products work as expected. Can project image to TV wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just like I expected. Got it for my boyfriend who isn’t really computer literate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little laptop it is perfect for my husband to use to do work stuff and play his slot game.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ho computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer but when I play sims 4 it lags and closes out the whole game so I can’t even play anything on here

    No, I would not recommend this to a friend