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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 5,928 reviews
  • Rated 5 out of 5 stars

    Lap Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP Lap Top. Was such a good value. It is also so sleek and slim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer great price!! It does ecactly what it I need to do. Its light weight and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc for the love you pay. Startup speed is great. Great display as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I use it for online classes. Haven't had any problems. Battery life is great. Display is clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the laptop it has performed very well and I am completely happy with it. Great product for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop. It is easy to use and very reliable battery life. The price was very affordable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is delivered in “S” mode -very frustrating!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not explained that this laptop comes in “S” mode. Or if it was I didn’t understand since I don’t know what “S” mode is. Was going to return it to store because I could not download any of my previously purchased apps. Kept getting a message that they were not “Microsoft approved “. The technician at the store knew immediately what the issue was and turned off “S” mode. Now I am happy with this laptop but initially I was very frustrated.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP-14 Inch Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it a 4 star review because you automatically lose half of the storage between the OS and apps (if you choose to use the office products). That was a little disappointing. Other than that I love this little laptop. It has very good performance. It's not a gaming machine and I mainly purchased it to install software for my Amatuer radios and Scanners. No manufacturer makes that kind of software for a MAC unless you want to purchase the Win OS and install a partition on the MAC. I did that years ago to install WIN XP. The Win 11 OS costs more than this PC. For me its a great value and meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop for light use. If you need to do a lot of streaming, this is not the laptop for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop. I think it is a great tool. It fits all my needs and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great priced item. Very nice and works well. Made a great Christmas gift for my child.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point and customer service. So far so good haven’t had any issues with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    choose a different laptop.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is the bare minimum of a computer. it's slow and laggy. if you need it for work or school pls consider getting something with more RAM this 4 gb is so horrific! i found myself needing a new computer literally 4 months after buying it. it's okay as a transition laptop or if you need one for your kid or just surfing the web but i hated using it for school. i'm a cs student and this was not a good enough computer for it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable cute laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer for the price. I home school my children and its perfect light weight gets the job done ! The overall features i mean for the price its awsome !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the HP Laptop itself, getting used to a different search engine and it's layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great little laptop, does everything I need to. The price was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked out great. Did what I needed in a pinch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother. She uses it a few times a week and loves it. It is simple to set up and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a good price. Laptop runs efficiently and is easy to carry around. Nice looking laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is an awesome computer gets the job done perfectly, easy and fast to set up and use. 10/10 recommended

    I would recommend this to a friend