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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 5,928 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for every day basic needs and ease of use for children is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's light and convenient to carry everywhere! Easy to use for work on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable laptop, easy access, little so you can put away easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Runs like a charm. Great battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything I newed its great. I love it! Can do some games too!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy only as a last resort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never struggled this much with an HP product. I bought this for my daughter as a Christmas gift. It takes forever to load and when it goes to a new site you have to click “wait” on a “this page is not responding, wait or close” error message a couple of times before the page will load. This doesn’t happen every time but enough for it to be a problem. And this is after making sure any updates were completed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my HP laptop computer windows 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the first time I have an HP laptop computer with windows 11. I really love it. Great item for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer dedicated for Cricut use only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value Nice compact design Great for computer dedicated to Cricut use only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son. He loves it. It was easy to set up and use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP Intel Celeron 14inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP 14” laptop because the price was affordable, but unfortunately, it just didn’t meet my expectations. The build quality felt very cheap—almost like thin plastic—and it didn’t feel sturdy or durable at all. The performance was also limited, likely due to the lower memory and storage. Definitely for young stude t learning to use computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what was needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a 9yo to play his games. Works as intended and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop I can do everything I need on it it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, great computer, greeat pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer. Perfect for what I wanted it for. Easy setup and fast start up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works perfectly to my documentation needs. I love it and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was purchased for my grandson for school. He and his mother loves the computer. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for a novice like myself. Simple to operate and gets my tasks completed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    cheap, weaker performance than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just needed it as a backup pc for downloads incase my main pc fails etc. i wasnt expecting much, no more than web surfing and downloading to usb drives...even then it struggles to the point its almost shocking how little performance it delivers...serves its purpose so 2 stars..although spending another 75 to 100 dollars will get you something so much better...i would recommend something with a processor almost 2x as strong as a minimum

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beginners laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop I s excellent if just startingand learning how to use a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need for going back to school, and super easy to setup!

    I would recommend this to a friend