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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 5,928 reviews
  • Rated 5 out of 5 stars

    A little powerful laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent laptop for the price, it surpassed my expectation for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item most of all great value for the money, it meets all my grandsons needs for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for simple use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent. Good for simple use. Make sure all the windows software is downloaded or it will run slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blues my favorite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the os is simple to use. Its great for streaming and homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    emma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is awesome! It does everything that i need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect travel laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for taking on the go… perfect sized screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" laptop because my other one stopped working, this one has been great and it came with a year of Microsoft 365

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer to keep around for online shopping etc, but gets slow very fast can’t handle more than a few downloads but all around a nice computer very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in handy when my laptop was having repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a few months now and it works wonderfully. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price, kinda wished that it said the no charger

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, just a little underpowered even for the less than average user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is Very good But It’s Slow And Thatst It Ok ok ok ok ok ok Okay so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD FOR THE PRICE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: it is medium sized computer but lightweight, it's not a Chromebook,the price was perfect for this particular device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price, good speed and light weight, which is my primary reason for buying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift, she loved it. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good prices. My niece loves her laptop and so I bought a 2nd one for her sister

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems,very fast nice not having to worry for upgrade.Would recommend to anybody to just buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops ive had for the price. I know its not a gaming computer but it does the job for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am tired of your request.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Good service from Best Buy. I like Best Buy.

    I would recommend this to a friend