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Customer reviews

Rating 4.1 out of 5 stars with 5920 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 5,920 reviews
  • Cons mentioned:
    Processor speed, Ram

    Rated 2 out of 5 stars

    Returning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow to be useful. Freezes ad lib. Can only open 1 tab at a time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Lasted Less Than 24 Hours...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say I'm disappointed is an understatement... I bought this for my oldest to do school work on, we picked it up 4/18 at around 11am, brought it home, set it up and it was slower but it worked. She did probably 5 hours of school work, put it away in the laptop sleeve and was done for the day. Fast forward to today 4/19 around 9am and it won't start. Its plugged in, the light on the left side is flashing like it wants to do something when you press power but that's it. It doesn't start, doesn't make any noise like its about to start, nothing. It would've been the perfect laptop for what she needed it for. UGH! Now I have to waste part of our day today getting it returned and either grabbing this same one (which at this point I really don't want to do, knowing my luck the replacement would stop working the day after the return window closes) or trying to find something else that doesn't break the bank. Very frustrating for this homeschooling momma!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely live this computer it is sleek and pretty and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great littke computer. Easy to set up. Use it to do my office work when I go out of town.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for School

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well. I only got it for school and it does a really good job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price if you are looking for a computer for your student. If you are going to use it for work, projects, video chat etc I would advise a better quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good working

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works very well, it has a very good charge and quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for a basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use this for light internet browsing basic word and excel documents. It is a backup to my work laptop. It can run a bit slow but still fulfills what I need it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    My piano laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is slow and didn’t come with instructions. I’m trying to learn how to use it. I guess I have to go online for instructions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Personal Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very easy to manipulate. I am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like the 64 gb hopefully i can upgrade it but i love the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Trusting Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I haven’t open my laptop. I believe it will be a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off slow and I wanted to return it but it’s working good now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP can’t install Gmail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for my 9th grader. The only challenge is getting gmail app on this computer. It says I have to remove the s drive and it is not allowed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for what I needed it for and the price is just right

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    HP Laptop rose gold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far everything is good!! i love how lightweight it is compared to my old laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good package for what its worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good work laptop for stream and emails. Worth the cheap purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves it would def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a cheap computer on the fly when mine was in the shop. Did a great job.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect student computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter along with an external hard drive for additional storage space.

    I would recommend this to a friend