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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 5,928 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for what i need it for mostly use it at work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this laptop did not meet my expectations. It was very slow from the start and often took a long time to power on. When connected to the internet, it could take over 30 minutes just to look something up. I had hoped to use it as a college laptop, but it wasn’t reliable for schoolwork. I would not recommend this model based on my experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ive owned in years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work and the battery life lasts forever!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Miss my old one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these for 5+ years and it work fine. Sadly I had to buy the new version because the screen broke while moving to college. The first one I bought froze the same day and I returned it to get another one. The second one kept shutting off every couple of minutes. I returned it and decided to get a different laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter computer for students entering high school or college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My main laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I use it everyday just for fun as I'm an old retired guy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very mediocre you get what you pay for if its for youtube then its great but that about it if its for school or a job where you have to type it sucks if your an impatient person wouldnt recommend and before you say its your wifi it isnt mh wifi works very well sometimes i feel like this comouter might just explode for kids its great but for the actual use it was made for bleh might return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the purpose it was purchase for. My daughter loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lightweight and very functional. It is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steel Panther

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like way better than Steel Panther. Gnomesayin

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not even for simple tasks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a computer for emails and internet browsing, and this seemed like a good option but unfortunately this was not it; even google had issues loading. We tried to communicate with HP technical support to see if there was something we were doing wrong. They themselves said this was a "last resort" kind of laptop, and not recommended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and great for my daughters nursing school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Other best option for a Mac

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for school. Saved money by not purchasing a Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever laptop on budget for school-going student mostly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Laptop, works great! The color is real pretty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my niece her other laptop just wasn’t cutting it. This works great for her online school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop College Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it work exactly for my needs‼️‼️‼️‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great buy - don't be fooled by the price. It is definitely worth checking out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this from my husband for Christmas and it is an improvement to my last laptop already! And very sleek. I suggest a sleeve though…as it has the potential to pick up dirt.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hated it! Returned it the next day!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a temporary laptop while mine was getting fixed. I had to return it the next day because it honestly did not perform very well whatsoever ever. I don’t do any heavy loaded tasks on my laptop so it’s not like I needs much processing power. But this thing struggled to even move around on the internet or download any type of file. Even the key strokes would lag when I had even two tabs open in my browser. God awful laptop. Hated it! Returned it. I would suggest paying at least $100-150 more for something that can at least process some internet data and not have your keyboard lag so badly

    No, I would not recommend this to a friend