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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 5,928 reviews
  • Rated 5 out of 5 stars

    Works great for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little laptop is just perfect for the light use I wanted it for. Basic internet searching, e-mail, and running my Cricut Design Space App. I can even stream movies no problem. There isn't much room on the hard drive so I purchased an inexpensive sd card and use that as my storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working better then the last HP Chromebook we had. That one kept locking up this new one has only locked up once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    daughter laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for daughter to use for zoom meetings. Excellent color/display and screen size. Easy to setup and use. Comfortable to carry away from home r/t its light weight, small size. Screen size still large enough for ease of viewing without eye strain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best store in the world. I love shopping at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer for child

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, works wonderfully for my child’s schoolwork.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer performs okay for how cheap it is but does not have much storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain for price They were birthdsy gifts for 2vof my grandchildren

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! Very affordable and works just great for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this HP laptop to replace an old Dell laptop. My primary uses are web searches, email, MS Word and Excel, and photo storage. It is faster than the Dell to respond and much faster to boot up. It was a great value for the money and the Geek squad setup made the transition very simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool color

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for but it worked fine for what it was used for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP-14" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a cool laptop for watching Netflix and checking emails!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP for Me and I Need Some Help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking but hard for me to work on because I can't get on to Google using this computer. I am old and forgot a lot of my computer know-how. I am trying and trying to get this computer to do what I want it to do but still having issues. I have asked for someone I know to help and me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product! gave it as a present no problems yet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure it out sense its so much , but as of now i love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    o clarke

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely loving this computer by far one the best on the market

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It gets the job done at night pale quality

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Good for personal use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a little slow but fully functional. Not lots of work. Would even work for school.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    NOT A GOOD BUDGET MODEL....!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I RETURNED MINE AFTER A FEW DAYS TRYOUT....!!! VERY CHEAPLY MADE, THE SCREEN IS BAD, VERY DIRECTIONAL TO GET THE BEST VIEW, PLUS TOO REFLECTIVE....!!! I KNOW ITS A BUDGET LAPTOP BUT HP CAN DO A BETTER JOB. I ENEDED UP GETTING THE NEW LENOVO SLIM CHROMEBOOK ON SALE, A NIGHT AND DAY DIFFERENCE FROM THE HP.....!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done for a great price! Being used strictly for school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a first laptop for my twins as they entered college Aug 2023. For the price this computer works great. Of course, its larger than what the average teen likes but its has nice graphics, touchscreen and it get the job done!!!

    I would recommend this to a friend