Customer Ratings & Reviews
- Model:
- 685K3UA#ABA
- SKU:
- 10344679
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.
This summary was generated by AI based on customer reviews.
Awesome laptop for the money!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, I really loved it until the point that I sat on the screen and shattered it.... FYI 600 for a new screen.... Yikes!
I would recommend this to a friend- Cons mentioned:Processor speed
Stable but slower than expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs slower than I expected, even with no additional software or memory space taken!
No, I would not recommend this to a friend School
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome reliable light way love everything about it
I would recommend this to a friend- Pros mentioned:Overall performance
Little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for what I need it for. Well worth the money.
I would recommend this to a friend - Pros mentioned:Overall performance
Daily Work Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for daily working, connects well to multiple monitors.
I would recommend this to a friend - Pros mentioned:Overall performance
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Birthday gift for my daughter and she loves it uses
I would recommend this to a friend - Cons mentioned:Processor speed
Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pc is very slow i would not recomend it to no one !!!!!!!!
No, I would not recommend this to a friend Good little book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for checking emails, it's pretty good if you are not gaming or trying to store alot of stuff.
I would recommend this to a friend- Pros mentioned:Overall performance
Nice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my college son. He uses it every day.
I would recommend this to a friend - Cons mentioned:Processor speed
New laptop out of box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop is extremely slow my internet speed is fast and I don’t have a lot of devices hooked to it so that’s not the problem I’ve had my internet provider come out laptop is still going extremely slow it’s updated to windows 11
No, I would not recommend this to a friend Gift card entry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my 14yrs daughter birthday and she loves it. It's very easy for her to navigate and play her games and do school work.
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for the price, great buy for the money.
I would recommend this to a friend Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the price! We just needed it for basic use.
I would recommend this to a friend- Cons mentioned:Processor speed, Screen quality
Poor performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop I've ever had and I've bought several cheap laptops. It's slow, the keys stick, sometimes it will freeze. When you scroll up and down, it just skips through pages like a Word document. I would not recommend this computer to anyone.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kelly,
I'm sorry to hear that the laptop has been a disappointment. What you described is not the kind of service we intend to offer our customers, and I can certainly understand how upsetting this must be.
Regarding freezing concerns, I would like to suggest visiting this site for troubleshooting assistance: https://support.hp.com/us-en/help/computer/lockup-freeze-issues
If there's any way we can further assist you, we offer a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
- Pros mentioned:Overall performance
Cheaper and good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheaper and good option to start or for a second computer
I would recommend this to a friend - Cons mentioned:Processor speed
Nice laptop but runs too slow...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice looking laptop but runs too slow. Returning.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Nice price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is good for the price. It slow to open windows pages.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Gift. Best Buy delivers with another great product.
I would recommend this to a friend Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great laptop for the price. Miss having number pad on right side of keyboard though.
I would recommend this to a friend- Pros mentioned:Battery life
HP-14 laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop it has a good battery life and nice speed
I would recommend this to a friend