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Customer Ratings & Reviews

$189.99
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Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 5,928 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small computer task. School works and browsing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the price for quality item. My niece graduated high school and didn’t own a computer since the school lend one. This was perfect start for any student or for personal needs. Again can’t beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price for what we needed it for.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little slow but does the job, beginning computer for leaning

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Very Very Slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for a school emergency since my macbook was undergoing maintenence. Upon starting it up, it was taking very long to load. Once it was set up, it continued to be slow. When I tried to use google, it kept on taking forever to load and ended up not responding which caused it to freeze. Could not choose any apps because everything would have a delayed response. Not sure if i got a bad laptop but I would give it 0 stars if i could. I will definetly be returning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    HP-14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, light weight. Easy to program and get set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little laptop. It is perfect for my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t do anything on this computer! It’s so slow! It lags horribly. The ratings and reviews were good on it so I got it. Thought it’d be decent to do things online. It takes forever to load the browser. Doing anything on this computer takes so much time. Not worth the headache. It s shame I’m past the return window or I would take it back. Not even a month with it. It’s just sitting there cause I can’t do anything on it.

    No, I would not recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi, there. Thank you for taking the time to write this review. We are sorry to hear the laptop with Intel® Celeron® Processor N4120 takes so much time to do things on it, this is not the experience we wanted you to have.

      Our Intel® Celeron® is based on the Core architecture and has a Burst Frequency of 2.60 GHz these processors are usually with a lower price and reduced power consumption, which compensates for the performance disparity.

      We highly recommend you check the most updated processors we currently have on our website [ https://www.intel.com/content/www/us/en/homepage.html ]

      And if you have any additional questions or inquiries about fixing your laptop, please contact the HP customer service department here [ https://support.hp.com/us-en/contact ]

      Thank you for choosing Intel! Mariana_Intel

  • Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality the laptop was for a gift for a student in Mexico who study high school and he wish to have his first laptop thanks to you to make this process possible to buy it.with this great prices. thanks to make a dream come true to a poor mexican child.that he like to study for help to his family when he grow up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I need it for in order to work from home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    William

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased it for school and I love it so

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect laptop at an Affordable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Just what I needed would buy again!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow processor, but works for my elementary kids school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT FOR WORK USE , GREAT DISPLAY , EASY TO MOVE AROUND WITH

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap laptop, I recommend it for the price only.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like this laptop nice size just right for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome it was on sale had to buy the processor is fast it is easy to set-up the personal setup is easy just follow each prompt along the way i took my time to program the oc correctly you can always call ir chat with geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    White computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop works very good battery very long lasting

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Fills needs. Fast and good storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Perfect for what i need it. Really easy to use.

    I would recommend this to a friend