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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 5,928 reviews
  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, easy to set up and navigate through.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Inexpensive laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main PC was hacked and I needed a computer to do my finances. It was adequate for thr job. Email was very slow in downloading. Bur for the price I wasnt expecting much and thats what I got. The Best Buy associate told me what to expect from the laptop. HE WAS CORRECT

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Started freezing from day 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bought this a few weeks ago and already it doesnt work. It crashes anytime I open an app. So upset and disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    small complter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for doing simple tasks. checking email. some games run a little slow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughters 13th birthday. She loves how it is small enough for her to use for her school studies but also how she can play the cool card games on it. It has the amount of memory she needs for her papers and other school lessons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved working with the lady at 71st I will go there any time I need help

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So so computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic laptop but it was slow. I had to go online to switch S mode off so thst I could put in Microsoft software. After 1 mobth the computer didn't turn on. I don't know if it was because it was an open box product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Grand daughter computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is good for my granddaughter. She likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s been great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for my boyfriend and he loves it. His first lap top and he says it’s great with memory and once connected to the internet that it’s quite fast and good! I’m happy with my choice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter like her hp laptop. She can now use it to practice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school needs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for school. This was definitely a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my wife to work from home, she loves it. Turns on quickly and the apps open even faster. Has a processor the is just right for her job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, but the battery is not really good.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a bit of a lag so don't try to do too much! However, it works really well for the purposes intended. Good for a starter laptop, student, and small businesses (so long as they don't have a lot of programs running at the same time).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Just needed memory for the work I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nurse school student

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife laptop i purchased in July of 2024 she does work,social media and nursing school training coming up in 2025.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a very reliable, sleek and good quality computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp labtop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this labtop for school purposes and it was perfect for getting me thru the courses. Very reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit slow but perfect for my needs. And is HP :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this item was affordable , the speed and display good

    I would recommend this to a friend