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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 5,928 reviews
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Simple to set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and all my old information went right to my new computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product 100% recommend cheap but great quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but is extremely slow. It comes with so much pre-installed bloatware. Would not recommend if you want to do things quickly. It's good for Microsoft Office/household management, but not much else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my hp laptop purchase. Im also happy with the sales rep that helped me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the HP laptop I purchased. I only wish it was touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than what i expected. I like the color options

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Web surfer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been running strong. Great product for basic computer stuff. No need to spend an arm and a leg on the “high tech” product when this surfs the web just fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Authentic and reliable. I recommend for every person

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good first time laptop for a high schooler! Or for someone in College!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college student I had a few requirements for my next computer, the battery needs to last all day, have windows 11, start at a low price point, and be able to have mutiple tabs and programs running at once. This computer checked all of the boxes. The battery life is great and has no keyboard problems. It can run multiple programs at once with little lag. The cherry on top was that I got it on sale. This has been the best budget frendly laptop I've owned over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Year College Student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new laptop for college and I got him this one to get him through his first year of doing generals. So far, it works well and the camera quality and sound is amazing too. Always been a fan of HP computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, easy to use. Everything you need for a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My cool laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient fast lotsa space lotsa help from our 365 family plan Geek squad is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, high-resolution screen, excellent processing speed, very comfortable and versatile use is worth every dollar paid, very good recommendation made by the Best Buy specialist

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Not even worth 200$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this computer, I heard it was fast and if people think this laptop is fast I would assume they have not used a computer in 30 years. It takes an hour just to get into a setting or for any webpage to load. I ended up buying a MacBook!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Works well enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is ok if you don’t need anything fast. It took awhile to set it up. Once it got going it’s adequate for basic student work but nothing extensive from my experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for simple projects, but not a good one if you will be doing a lot on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my Son. No complaints from him. He says he loves it. He 13 yrs old.

    I would recommend this to a friend