Customer Ratings & Reviews
- Model:
- 685K3UA#ABA
- |
- SKU:
- 10344679
Customer reviews
Rating 4.1 out of 5 stars with 5928 reviews
(5,928 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great laptop still working in 2024
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working as of April 25 2024 bought it for my wife as a replacement for her old out of date one that was also purchased at Best Buy! They have great products
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
Easy transaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was super helpful. She helped us with our return and the purchase of the new laptop.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
Best Purchase Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s slim it’s beautiful. The apps upload quick. I love the beautiful color. The picture quality is great. I bought these for my granddaughters, I wish I would have gotten one for myself.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Word
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pleasant experience. Sales person quite knowledgeable about my purchase. Attentive and needed no assitance.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was a great purchase, and priced very affordable. Easy to operate and I also got one for my 2kids. They love them! Perfect size to fit in my big purse..lol
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend Rated 4 out of 5 stars
Good buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son . He uses it for school and gaming and he's happy with it
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 4 out of 5 stars
Amazing product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product def recommends good for storage and home use
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 2 out of 5 stars
Okay but slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow everything. Start up and app launches. I’ve restarted and reset this laptop more than once because sometimes apps just stop working
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great buy. Caught on sale.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working great after 6 months. I like the functionality of this laptop. Only need the volume to be a little louder only when in lives or meetings.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 4 out of 5 stars
Laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display, bought for a college student. Fulfill all his needs.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friendRated 4 out of 5 stars
GOOD PRODUCT
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BOUGHT IT FOR OUR SHOP TO USE FOR OUR SHOP SCAN TOOLS WORKS GREAT
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friendRated 5 out of 5 stars
Laptop for zoom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works great! Easy setup! It has a HDMI port so we can connect it to a TV for Zoom meetings. We had to turn off s mode for zoom, but it wasn't hard to do.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
Good laptop great price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase works good for school work. I use it for watching my sit coms and YouTube videos.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friendRated 5 out of 5 stars
I came through for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually needed this item because the one I had would die every time I cut it on. At least I could transfer my information with ease and keep rolling. Thank u to BestBuy/ HP you worked it out for me
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
excelent store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent treatment and everything very fast, when I bought a few hours later they sent me the confirmation to pick up at the store and all the staff were very friendly and attentive.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Cons mentioned:Screen quality
Rated 3 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for average use. Screen contrast and brightness is not ideal.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 4 out of 5 stars
Will do the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but it's definitely a $200 computer
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Will recommend this to anyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is a absolute beautiful and Works excellent too. It is exactly what I though it would be when I first opened it and turned it on. I’ll recommend this to anyone looking to get a new PC you won’t regret it
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 2 out of 5 stars
Buy something else.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter whos in highschool she needed one for her college classes and its been nothing but disappointing. Its incredibly slow i should have listened to the reviews and spent some more money.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good for what it is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it’s ok. If you are just going to surf the internet.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend