Customer Ratings & Reviews

My lap top is working great. Speed, display, and picture quality is sharp. This was a great buy.

Needed a new computer for my less than computer savvy mother. Perfect price point for a senior who needs access to a computer but wont feel overwhelmed.

Meets all our student's needs for school year 2023-2024. Trust Best Buy to have the economical and reliable items you need, Good speed and clear screen!

Great computer. I always like HP. The computer affordable and fast.

I bought this item and for the most part I don’t use it not because I don’t like it just don’t use it

Was sent a USED computer, it wouldnt sign onto wifi so on step 3 of set up it never got any further. Sent computer back the day i got it and STILL havent received a full refund. Never buying thru any other place online like this again. I thought i was buying from best buy not some person. Very unhappy this was supposed to be a Christmas gift.

Always in need and this location never fails to have in stock

Really practical laptop for the price. Battery life is very good on it. I haven’t used much storage on it so I can’t review that. But it’s very fast and efficient.

If I could give this computer a Zero I would. I has the worst experience with this computer. I turned it on, set it up, and the next day it began clitching with no avail to turn back on. Returned it the next day. But I alo bought nother one and that one kept reading website not available, wait or exit. Not a good computer. The processor is extremely slow.

Easy set up, great for kids to use for schoolwork.

Great computer for my son. Wanted something similar to a Chromebook for school that allows him to focus and not get distracted and we’ve found just that in this computer.

This laptop is light and fast!! Has all the bells and whistles that I need. Just a little support to connect with HDMI cord that will fit in the only available slot left

Excellent product and excellent quality. Easy to set up.

The N4120 4 core processor gives this computer far better performance than one would expect from such an inexpensive computer. I can even play World of Warcraft on it (with the addition of an SD card to hold the game).

it's a really good laptop. I need an upgrade I bought it because I just need a laptop so I can file my taxes and go into interviews. And it's very fast to for the price.

A very nice laptop computer with sufficient memory and all the software I need at a very affordable price.

Very reliable and very quick laptop for basic needs.

I purchased this laptop for me to watch movie and do some documentary work on it. The only problem is it glitches alot and all of a sudden it just stops playing my video. So all i have to do is restart it again.

Genial mi laptop, es increíble, maravillosa, gran calidad en imagen y resolución. Es una maravilla!

Pretty good laptop and perfectly sufficient for school, watching movies/shows, and work, as well. You may want to ci sider a different ootion for anything that is a little more high-yield like games are big programs.