4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$189.99
Save $10
The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 5,928 reviews
  • Rated 5 out of 5 stars

    Happy Customer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my studies and work life. If you want a good laptop for a reasonable price this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works like a champ it’s fast and love capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase. It was an open box item but in PERFECT condition and came with a 1 year subscription for Microsoft Office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m able to keep track of important documents on it and create all the spreadsheets I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and affordable!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is easy to use and very fast, I purchased the computer as a gift for a nephew and after helping him set up his Microsoft account he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Suits all my school and personal needs

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop last year for my boyfriends birthday (his birthday is in November) and when he got it it was super slow and now it doesn’t even work it turns on and that’s it we never got to even use it fr we cants go on the internet we can’t play games on it we can’t do anything I wasted my money period and they wouldn’t even let me return it smh don’t buy this you’ll be disappointed fr

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Very little power

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks nice but it’s pretty much useless. I was trying to get my Remote Desktop set up to work from home (for a mid size law firm) & the IT professional could not even remote in to this laptop to install VPN because there’s not enough power to even allow that. I was told it’s basically just for web browsing . I purchased because there were so many good reviews but turns out , it will not work for me at all. I’d recommend checking with IT first to make sure a laptop will be acceptable to work from home . Also, I’m not a computer guru by any means.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is Awesome! I would say it has great value. Bang for the buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my mom since she was starting school, so far it has been great and she loves the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small computer is great. Love the the size and the color. This is the perfect computer for around the house. I would purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Cute exterior

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded so slow, Returned the next day. it was very light and visually pleasing. Couldn’t even download chrome.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I am satisfied with this laptop

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Laptop returned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was so slow I almost fell asleep wanting for an app to load. I took it back and the salesperson was very understanding and took it back was no question asked.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Speed issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my kid for school but it was always lagging and slow. I had to retun it. Not sure wht could it be used for but its super slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and fast speed. Does great for my online work and would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Can't beat the price. It's fast, lightweight and durable. Would definitely recommend to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Not a fan of this laptop, very slow.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop for one day and returned it. While it looks nice, and I love the white color, it was relatively slow when navigating through webpages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My review.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good though I don't care for the Microsoft Edge. I've been a chrome user for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, even though it seems like it's not compatible with cricut design space, which is the reason for the new laptop.

    I would recommend this to a friend