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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 5,928 reviews
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok it blacks out when there’s too much going on, it’s slow, and a lot of things don’t work like downloading files that aren’t in the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Latop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my so, I do like the product, although you can not download many things due to the safe mode!!!! Kinda defeated the purpose I got it for my son

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk screen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen shattered after a month kid dropped it or something.it worked for couple month using tv as monitrr but then uodated and tv wouldnot work on hdmi or wireless..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer that didn't have chrome so I could use it with my cricut this one fit the bill, so far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good little laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money for a cheaper school laptop. I'm using it for ceu classes. I also search the web on it, e-mail ect. It is good for those purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to obtaining my Bachelor's Degree. Just wish it was a touchscreen, I keep touching my screen thinking it is lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop has good quality and user friendly. Able to use for online study and research

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop cab connect anywhere and everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight. Very affordable laptop for day to day use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is used just for tuning purposes on vehicles, and it works just like it needs to. No issues at all, pretty quick switching from different programs. Well worth it for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow Load, Not for College Students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to return this laptop. I purchased it for my son who was leaving for college. It was super slow and the pages took forever to load. Upon returning it, we checked out the one in the store that was on display and it was the same response time. This is not for people that need instant gratification nor is it for anyone needing to get to a webpage in a timely manner. If you have time on your hands...this is for you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer. If you use it for basic computing or for work i recommend. It’s fast and great processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my elderly mother who likes to surf the internet. It serves its purpose as it is simple enough not to confuse her. It’s also pretty sturdy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange it for a new one. The first one had internal issues. The second one has a few glitches not as extreme as the first one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works so great I recommend it to my friends who also brought some the price of them is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kid friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a computer option for a child. A lot of the features and apps I needed were not directly available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Can receive and send emails, do banking, and read the latest news--at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for its price and I chose the Windows 11 home option and it still works faster for Internet browsing and Youtube videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has a very knowledgeable and helpful staff to guide you through the set up process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really impressed with the product or service I received.

    No, I would not recommend this to a friend