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Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 5,928 reviews
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    A little slow but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok it goes a little slow but absolutely love it since its easily fixable! Its better than a small Chromebook that I used to have. This one can open files that my Chromebook couldn’t open! Happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school perfect size very light in weight very easy to use i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Laptop That Surpassed Expectations: Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop truly lives up to its promise of being easy to use. From the moment I powered it on, everything felt intuitive and streamlined. The interface is user-friendly, and I found myself effortlessly navigating through tasks. In fact, I ended up purchasing another one for my daughter. She needed a reliable laptop for her schoolwork, and I knew this would be the perfect choice. So, not only did this laptop exceed my expectations, but it also earned a spot in our family for its exceptional ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this Blue Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little laptop! Bought it for zoom with overseas family member but also found myself using it to write speeches. Highly recommended, at this price, why not buy two?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice affordable basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an affordable laptop that would help me with basic record keeping and I found this HP at a very reasonable price. I liked the blue color and that it came with Windows 11. It also came with Microsoft 365. It does not come with all the bells and whistles as the high end laptops but it has enough to help me with my record keeping projects. I would of like that the battery would last a little bit longer but it's enough to keep you working without charging it during the day. If you want an entry level laptop, this is the one. I would not have any problem recommending it to my family or friends.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very lightweight and sleek looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and sleek looking, it does the job so far. Just be aware that it does not have an ethernet port if you're wanting to do a hard wire connection to your modem, however you can purchase a separate ethernet port adaptor if need be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good computer for cheap price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect size does what it needs to do and looks nice

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great for school

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its moments where it’s slow. But as a college student with homework assignments it works great (sometimes it has delays and black outs but it only last a 30 seconds to a minute very rare) and surprisingly this laptop can handle stardew valley. I will attempt to see if adding a SD card helps. But for now great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powershell/Trusted Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Caught malware virus. Bios utilities not allowing factory reset. HP recommends startup disk only available through Hp. Security not guaranteed in regards to the recovery on the hard drive. Malware attacked even with security scans. Two unknown drivers linked into device manager. Also operating somehow with an attached android battery. MS config.exe unable to load; error messages. Windows power shell, azure and command prompt disabled due to graphics card disabled. Trusted installer error messages. Something internal linked after clicking a malware link. Task manager not working, black frozen screen. Trusted installer error messages linked as “admin”. Restricts a factory reset and will not erase hard drive due to possible virus linked to secure boot or legacy.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its pretty and thin and i like the keyboard. at first it was a little slow and laggy but it started working normally after like a day or two. i use after effects 2020 and this runs it pretty well along with having multiple tabs open, streaming, etc. i've still only had it for about 4 days but it's working smoothly for now. the only thing i dont like is the small amount of storage but i was trying to save money so whatever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice computer.Has everything I needed to do.. And it's lightweight..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is blue, which is my favorite color and it works perfectly. I homeschool my kids and help my husband with his business and this laptop has helped me do it all.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop as a gift for my 10 year old. I bought it as an open box item and saved around $90. Cosmetically the laptop is flawless; however operationally it is extremely slow. But for $110 Im not surprised, it does the job though. I had no issues with the packaging and it arrived on time before Christmas. I would definitely make another purchase with Best Buy and to save some money I would buy an open box item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good for a lot of files and games but good for homework and simple things

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a replacement for a previous hp laptop that I had that got damaged unfortunately. So far this laptop has been great, I use it mostly for school. I feel like I got a great deal on the price and I love the color of it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a HP14 Laptop foe my son going back to college. Great for the price and displays are good. speed lags.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend this laptop! it's not revolutionary by any means, but it does the job. playing some games on it can be laggy, even games that don't take up a lot of space--so, keep that in mind. however, it's definitely very good for schoolwork and watching youtube, netflix, etc!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    I really like it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really good—fast performance, clear display, and reliable battery life. Great for both work and everyday use.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good so far just wish it had more storage, great design and easily upgraded

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    HP Laptop the laptop you can’t go wrong with.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Laptop - A Great Purchase for Work and Play I recently purchased an HP laptop from Best Buy and I am extremely happy with my purchase. The laptop has exceeded my expectations in terms of performance, design, and features. Firstly, the laptop is incredibly fast and handles multiple applications with ease. I use it for work and it has greatly improved my productivity. The keyboard is comfortable to type on, and the touchpad is very responsive. Secondly, the design of the laptop is sleek and modern, with a thin and lightweight body that makes it easy to carry around. The screen is vibrant and clear, making it perfect for streaming videos or working on graphic design projects. Finally, the laptop has a variety of features that have made my life easier, such as a long battery life, multiple USB ports, and a built-in webcam for video conferencing. Overall, I highly recommend the HP laptop to anyone who is in the market for a high-performance laptop for work or play. It's a great value for the price and I'm thrilled with my purchase.

    I would recommend this to a friend