4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$189.99
Save $10
The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 5,928 reviews
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Love my laptop!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop! Easy to use. Love my laptop. Just need more storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good product for my needs. Is not heavy and easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Portable and easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the portability of the laptop. I can easily send it to wherever i want to go. It usage so easy and good for a computer beginner. One issue with the laptop is the space. I am unable to have so much on it.

    I would recommend this to a friend
  • Cons mentioned:
    Memory, Processor speed

    Rated 4 out of 5 stars

    Decent basic laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic laptop. It has low memory & is fairly slow but for the price, you get what you pay for. I only need it to play PowerPoint slide shows on a TV, and it is sufficient for that.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 2 out of 5 stars

    Underwhelming Performance: HP 14" Laptop Review

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" Laptop with an Intel Celeron processor, 4GB Memory, and 64GB eMMC in Snowflake White. I had hoped this budget-friendly option would meet my basic computing needs, but unfortunately, it has been a very disappointing experience. The computer's performance is notably slow, struggling with even the most basic tasks like web browsing and document editing. The Intel Celeron processor and 4GB of memory simply don't seem to keep up with today's software demands, leading to frustrating delays and a less-than-smooth user experience. Additionally, the quality of the screen is low, with poor color accuracy and viewing angles. This makes for a less enjoyable viewing experience, whether I'm trying to work or relax with a video. The Snowflake White design, while aesthetically pleasing, doesn't compensate for the lackluster performance and display quality. While I understand compromises must be made for a more affordable price point, this laptop feels borderline unusable for anything beyond the most minimal and undemanding tasks. It may be suitable for someone with very limited needs and expectations, but for anyone requiring a dependable daily computer, I'd recommend looking elsewhere. In conclusion, despite its attractive price, the HP 14" Laptop's slow performance and low-quality screen make it hard to recommend. Consider investing a little more for a significantly better computing experience. Rating: 2/5 – Disappointing performance, even for the budget-conscious.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great lightweight option even for Linux

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer for lightweight work. I bought it mostly to take with me to restaurants or libraries etc. because it's cheap enough I'm not worried about spilling drinks on it, or someone swiping it. I didn't even bother trying Windows on it because Windows is not my favorite. I however did put Linux Mint 20.3 on it (non-Edge version), with encrypted LUKS storage. All the hardware is recognized out of the box, including the WiFi and Bluetooth. I reduced the amount of swappiness and switched the /tmp and /var/tmp filesystems to use the "tmpfs" to reduce the amount of churn on the eMMC storage. There are only a few oddities so far: the keyboard occasionally will rapid-fire when you type a key. Sometimes have to restart the Bluetooth service. Also the trackpad sometimes just fails to respond. These are most likely Linux driver/firmware issues with this particular hardware most likely because it's cheap bottom feeder stuff. Sometimes "dmesg" shows some weird errors for ACPI and other subsystems. Sometimes it gets stuck in the LUKS unlock boot-up, requiring a Ctrl-Alt-Delete. But I can work with these quirks. The battery life is PHENOMENAL, which it should be with a 6 watt CPU. The screen is actually really good, too. And the speakers are rather good for this price-point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BUY!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over 2 years and haven’t had any issues yet! Came in a amazing condition, should buy and was amazingly priced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect! Small, pink and works great - exactly what I need and was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to function!! Battery is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Weight

    Rated 5 out of 5 stars

    Thin laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight very thin nice to cary in one hand beautiful colors its perfect for me works very well

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Little storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t too happy with this laptop. Had very little storage and would always over heat and freeze.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It is easy to take with me wherever I go. The battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Lap top

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked very well it’s the perfect size for me to take every where I love it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP laptop. It is easy to use, lightweight and super affordable. My other HP laptop died and I needed a laptop for work, I went online and ordered the laptop and it was ready in about 2 hours. It was a breeze to set up and I was back to work in no time.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Educate yourself on storage before buying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is efficient for basic computer needs, I guess knowing the true definition behind storage space would have helped with choosing the laptop. I'm unable to download a lot of programs because most require 8GB of memory and this one is only 4. But for the basics(Microsoft Suite and internet functionality), I am satisfied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was very affordable and easy to set up. I have been able to work on various projects without difficulty. Considering the professionalism shown by my salesman, the quality and performance of the laptop I purchased at Best Buy, I expect to purchase again at Best Buy and recommend them to others.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for price, perfect for students, light weight, easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB Memory - 64G

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase works great perfect size color speed great for gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Laptop for your money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school work and newbies…it’s truly a bang for ur buck and the white color looks good on the laptop good speed as well…if I was a first time buyer on laptops, in school or have a business this will be a wonderful PC for u…I don’t really recommend playing high end games on it like Xbox GamePass but it gets the job done if needed

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    a gift for the wife

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this as a gift for my wife upgrading her chromebook to this... and i must say what a good upgrade it is... you can get everything done with this laptop and more which surprised me.. Also was cool seeing my wife being able to game using the xbox app as the Laptop holds up very well... if you want extra storage i suggest getting a external storage... but playing games off the Cloud Runs Amazing ( depending on your internet connection ) .. P.S TAKE YOUR LAPTOP OFF OF SAFETY MODE OR YOU WONT BE ABLE TO PLAY GAMES OR USE THE XBOX APP

    I would recommend this to a friend